Aaron Buchanan
Bedford,TX
Summary
Goal-oriented manager with proven leadership skills in the Aerospace and Finance industries. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Global Sales Leader
CAE
DFW Airport, United States
01.2021 - 03.2024
- Increased annual global sales revenue to $730M by developing and implementing effective sales strategies
- Mentored and coached team members for professional growth and skill enhancement, boosting employee retention rates
- Cultivated an inclusive team culture that fostered collaboration, innovation, and high performance
- Provided exceptional customer service to resolve issues promptly, ensuring client satisfaction and trust
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Forged strong relationships with internal stakeholders across departments to ensure alignment of goals
Digital Asset Librarian
FlightSafety International
01.2019 - 03.2020
- Provided organizational expertise for FlightSafety's knowledge management and data systems modernization
- Recommended a strategy for managing all digital assets
- Worked across business units to explore an enterprise-wide content management system
- Developed a system for the governance of managing enterprise master data, knowledge management, and business analytics
Senior Manager of Electronic Content
Fidelity Investments
09.2015 - 12.2018
- Managed a collection of electronic resources and provided data analyses for business initiatives and investment operations.
- Optimized electronic resources for customers' needs and yielded a cost savings of over $600,000 per year
- Conducted financial and resource analysis by assessing customer needs and negotiating contracts with vendors
- Promoted and managed several databases that increased customer usage and satisfaction
Coordinator of Library Services
Federal Reserve Bank of Dallas
08.1993 - 08.2014
- Managed multiple research centers and established a corporate archive
- Provided leadership and coaching for a team of 15 in geographically dispersed locations
- Organized, preserved, digitized, and made available over a million pages
- Negotiated contracts with external vendors and established strategic alliances with other Federal Reserve Banks
- Interacted with the general public by supplying information about the Federal Reserve and the economy
Education
MS in Library & Information Science -
University of North Texas
Denton12.2003
BS in Economics -
University of Houston
Houston05.2002
Skills
- Effective verbal and written communicator
- Technologically and data savvy
- Advanced leadership, planning, budgeting, and project management abilities
- Lifelong learner, and able to quickly assimilate new ideas
- Passionate about enriching lives of others
- Highly organized with an attention to detail and accuracy
- Recruitment and hiring
- Continuous improvements
- Coaching abilities
- Visionary thinking
- Motivating teams
- Project management
Timeline
Global Sales Leader
CAE
01.2021 - 03.2024
Digital Asset Librarian
FlightSafety International
01.2019 - 03.2020
Senior Manager of Electronic Content
Fidelity Investments
09.2015 - 12.2018
Coordinator of Library Services
Federal Reserve Bank of Dallas
08.1993 - 08.2014
MS in Library & Information Science -
University of North Texas
BS in Economics -
University of Houston