AARON C. STAMPER
Seattle,WA
Summary
Dependable Fine Dining Lead Server with 15+ years of experience providing efficient, high-quality customer service to guests in high volume, fine and casual dining restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management in a respectful, timely manner.
Overview
25
25
years of professional experience
Work History
Lead Server
Piatti Italian Restaurant & Bar
Seattle, WA
01.2016 - Current
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Handled customer complaints with poise and grace, immediately resolving issues by looping in managers
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
Server
Metropole Restaurant and Bar
Seattle, WA
01.2012 - 01.2014
- Neighborhood restaurant featuring a from-scratch kitchen, catering to Paramount Theater and Washington State Convention Center crowd
- Restaurant was extremely busy, fast-paced service was expected and provided, prior to theater shows. On off nights performed the duties of: busser, host, bartender and server
Fine Dining Server
The Golf Club
Newcastle , WA
01.2001 - 01.2008
- Providing guests in a high volume, fine dinning restaurant featuring foods with a Northwest, and rustic flair
- Exemplary service demanding knowledge of a large wine list to provide guests with proper food and wine pairings
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Fine Dining Server
Seastar Restaurant and Raw Bar
Bellevue, WA
01.2000 - 01.2003
- Delivering high quality, professional service in an award winning, upscale, fine dining atmosphere
- Constantly maintaining knowledge of fresh, seasonally changing menu items consisting of the freshest and highest quality ingredients that the Northwest and world has to offer
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences
- Rolled silverware, set up tables and polished glassware and silverware
Education
Master of Science - Acupuncture
Bastyr University
Kenmore, WA2006
Skills
- Guest relations
- High-volume dining
- Dining area cleanliness
- Food and beverage pairings
- Daily specials memorization
- Point of sale knowledge
- Special dietary requirements
- Conflict and dispute resolution
- Quality control
- Teamwork / Collaboration
Timeline
Lead Server
Piatti Italian Restaurant & Bar
01.2016 - Current
Server
Metropole Restaurant and Bar
01.2012 - 01.2014
Fine Dining Server
The Golf Club
01.2001 - 01.2008
Fine Dining Server
Seastar Restaurant and Raw Bar
01.2000 - 01.2003
Master of Science - Acupuncture
Bastyr University
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