Aaron Charles Turcotte

I capitalized on an opportunity to travel the country in my motorhome last year. I have recently purchased a home in Pulaski, VA, and, am seeking long-term employment.

• Waterfront casual fare/fine dining restaurant featuring a nightclub supporting up to 1500 patrons.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Performed opening and closing duties of establishment, including printing sales reports, setting up bars for next shift, counting cash drawer, and taking inventory.
• Recruited, hired, and trained staff on bar practices, customer service standards, and productivity strategies.
• Managed bar inventory, restocked supplies, and placed orders.
• Upheld strict cash handling procedures.

• Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
• Used scripts or persuasive sales techniques to convince clients in purchasing a new roof.
• Traveled by foot or automobile to deliver or sell merchandise or services.
• Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.

• Prevented damage to packages and products by correctly securing loads.
• Displayed very good communication and customer service skills.
• Assisted driver with product or package deliveries to residential and commercial locations.
• Completed required product or package delivery documentation.

• Waterfront bar/nightclub supporting 5000 patrons at 23 different bars
• Moving beer, liquor, and ice through large crowds in a civil manner.
• Regulating and communicating with a large number of intoxicated customers.
• Maintaining inventory through the night at 3 or more bars.
• Carrying out sudden requests from bartenders and managers in a quick and decisive manner.
• Kept facility compliant with health codes, sanitation requirements and license regulations.

• Small casual fine dining restaurant featuring craft-cocktails
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Worked collaboratively in a team environment.
• Organized products on racks and displays with a focus on visual appeal and brand standards.
• Liaised with customers, recommending specific products and specials in alignment with individual needs, requirements, and specifications.
• Maintained up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.
• Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.

• Installed and maintained landscapes at homes, offices, and parks.
• Handled hedge, bush and shrub trimming.
• Inspected machinery to spot damage and noted needed maintenance repairs.
• Worked with customers to develop designer landscaping plans for various budgets.
• Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development.

• Inspected new parts and areas of repair to verify correctness and quality.
• Replaced and repaired vehicle parts according to work order instructions.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
• Operated tools, equipment and machinery according to prescribed safety procedures.

• Watered plants during growing seasons and closely monitored crops for growth progress or issues.
• Cultivated soil, sowed crops and controlled weeds by slashing or chemical spraying.
• Operated farm equipment such as tractors and trucks with extreme care and precision.

• Helped customers complete purchases, locate items and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Answered general questions about parking fees, facilities, and directions.
• Facilitated vehicle flow by managing traffic control and parking in assigned areas.
• Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
• Explained parking rates and retrieval procedures to guests upon arrival.