Well-traveled Implementation Consultant with 4 years helping clients enhance businesses through careful introduction of mission-critical applications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to remaining present and available through full implementation cycle. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Aaron Eberly
Chicago,IL
Summary
Overview
6
years of professional experience
Work History
LexisNexis Risk Solutions
Implementation Consultant
09.2019 - Current
Job overview
- Served as project driver and authoritative source for customers implementing LNRS's B2B software including considerations for client infrastructure and third-party API integrations.
- Customized implementation measures for client business processes for minimal disruption to mission-critical operations.
- Delivered client configuration reports for completed implementations, analyzing data to discover possible areas of improvement in future projects.
- Authored animated user-training videos and user documentation to train clients and internal Professional Services teams on software implementations.
- Traveled to customer facilities to implement multiple risk solution offerings, directing apparent issues to appropriate compliance, IT, managerial staff for correction.
- Coached, mentored and developed fellow implementation managers by teaching best practices and protocols to reduce discrepancies.
Accuity (now A Part Of LexisNexis Risk Solutions)
Rotational Program - Associate
08.2017 - 09.2019
Job overview
- Participated in full-time, 2-year Rotational Program role, moving through client-facing departments every 4 months including Product Support/Fulfillment, Product Management, Software Implementation, and Due Diligence Research.
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Technical Writing for product documentation and internal process improvements.
- Led projects to migrate clients off sunset legacy products and mapped client requirements to available options.
- Mentored and coached by C-suite leadership, participating in inter-departmental projects to achieve process and company-culture improvements.
Education
DePaul UniversityChicago, IL
Bachelor of Science from Business Administration And Management
University Overview
Skills
- Software Development Life Cycle
- Software configuration and project management
- Client training onsite & remote
- Online training content creation
- Documentation
- Microsoft Windows and Office
- Support End-Users
- Recommending Solutions
- Project Monitoring
- Analytical and Methodical
- Training Initiatives
- Collaborative Team Player
- Requirements Analysis
- Complex Issue Resolution
- Configuring Interfaces
- User Documentation Development
- Organizational Skills
- Implementation Oversight
- Solution Implementation
- Critical Thinking
Availability
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morning
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Quote
"The limit of my language is the limit of my world."
Timeline
Implementation Consultant
LexisNexis Risk Solutions
09.2019 - Current
Rotational Program - Associate
Accuity (now A Part Of LexisNexis Risk Solutions)
08.2017 - 09.2019
DePaul University
Bachelor of Science from Business Administration And Management