Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Aaron Ewing

Aaron Ewing

Midland,NC

Summary

Accomplished IT Operations Executive with 20+ years driving infrastructure transformation across hospitality, gaming, and healthcare sectors. Proven track record of enhancing security, reducing operational costs, and aligning technology with business objectives. Expert in building scalable IT solutions, leading cross-functional teams, and delivering measurable business results. Currently leveraging entrepreneurial skills as Co-Founder & COO of Gold Dust Enterprises.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Co-Founder & Chief Operations Officer

Gold Dust Enterprises
09.2023 - Current
  • Drive operational strategy and business development initiatives for technology startup
  • Establish scalable processes and infrastructure to support rapid business growth
  • Lead cross-functional teams in product development and service delivery
  • Develop strategic partnerships and vendor relationships to enhance service offerings
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Established foundational processes for business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Raised profits by 650% within 9 months through planning.

Network Administrator

The Sea Pines Resort
01.2020 - 09.2023
  • Reduced security incidents by 75% through implementation of VLAN segmentation and edge device hardening
  • Decreased system downtime by 40% via proactive maintenance protocols and infrastructure upgrades
  • Managed 200+ VMs across VMware clustered environment supporting luxury resort operations
  • Led infrastructure redesign project improving network performance by 60% while maintaining 99.9% uptime
  • Administered Windows and Linux systems supporting 1,000+ employees and resort guests

IT Consultant

Progressive Technology, Inc.
11.2015 - 01.2020
  • Generated $500K+ in new revenue by identifying and converting upsell opportunities
  • Managed IT infrastructure for 15+ healthcare clinics ensuring HIPAA compliance
  • Reduced ticket escalations by 35% through mentoring of junior technicians
  • Implemented desktop virtualization for 300+ users, cutting hardware costs by 45%
  • Provided strategic IT consulting to drive operational efficiency and business growth

Systems Administrator

Harrah's Cherokee Valley River
07.2012 - 01.2015
  • Deployed casino-wide systems supporting $50M+ annual revenue operations
  • Achieved 99.95% uptime for critical casino management and POS systems
  • Led AV/network integration project for 100,000 sq ft gaming floor expansion
  • Managed 24/7 operations supporting 500+ gaming machines and 50+ table games
  • Oversaw deployment of network, audiovisual, and point-of-sale systems

Analyst

Merck
06.2007 - 05.2012
  • Optimized data center operations supporting 5,000+ servers across pharmaceutical research facilities
  • Reduced cable management time by 50% through implementation of structured cabling standards
  • Configured 2,000+ network ports maintaining zero configuration errors over 5-year period
  • Supported 99.99% uptime for critical pharmaceutical research systems and databases
  • Managed server deployments across Windows, Linux, and Unix environments

Education

Bachelor of Science - Information Technology

University of North Carolina At Charlotte
Charlotte, NC
05.2001

Skills

  • Technical leadership
  • Capital fundraising
  • Network protocols
  • Partnership cultivation
  • Budget management
  • Network documentation
  • Market analysis
  • Disaster recovery
  • Information security

Certification

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified Professional (MCPS)
• CompTIA A+ and Network+
• SonicWall Certified Security Administrator (CSSA)
• Small Business Specialist Certification (SBSC) - Microsoft

Timeline

Co-Founder & Chief Operations Officer

Gold Dust Enterprises
09.2023 - Current

Network Administrator

The Sea Pines Resort
01.2020 - 09.2023

IT Consultant

Progressive Technology, Inc.
11.2015 - 01.2020

Systems Administrator

Harrah's Cherokee Valley River
07.2012 - 01.2015

Analyst

Merck
06.2007 - 05.2012

Bachelor of Science - Information Technology

University of North Carolina At Charlotte

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