Aaron James Carlson
Tukwila,WA
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in property management, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
12
12
years of professional experience
Work History
Laborer Apprentice
Axum General Construction
Maple Valley, WA
03.2021 - Current
- Dug holes, trenches and ditches at desired locations and backfilled completed excavations.
- Prepared, poured and spread materials such as concrete and asphalt at designated locations.
- Read and interpreted plans and schematics.
- Used shovels or heavy equipment to move different materials based on job needs.
- Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
- Worked in team environment to maintain high levels of productivity.
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements
- Observed safety regulations on job sites to minimize accidents
- Helped successfully complete large project ahead of schedule
- Maintained excellent attendance record, consistently arriving to work on time
Delivery Driver
Uber Eats
Seattle, WA
06.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained consistent on-time delivery record with 96% of orders arriving ahead of schedule
Leasing and Assistant Manager
Essex Property Trust Inc
Seattle, WA
01.2016 - 08.2020
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Established key relationships with potential leasers and renters.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Managed daily and weekly marketing and leasing plans.
- Collected, completed and processed lease applications.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
Assistant Property Manager
Trinity 43rd
Seattle, Wash
04.2015 - 11.2015
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed security deposit refunds.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Administered operations to handle needs of tenants across 190 property units
Service Advisor
Honda Auto Center
Bellevue, WA
03.2009 - 07.2014
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Processed 75+ invoices each weeks and mailed documentation to clients
Education
Laborer Apprentice - Construction Trades
CITC
Marysville, Wa02.2022
High School Diploma -
North Bend High School
North Bend OR06.2004
Marketing - Sales And Marketing Education
New Market Vocational School
Tumwater, WA06.2004
Skills
- Superior Work Ethic
- Team Player
- Upbeat and Positive Personality
- Attention to Detail
- Worksite Safety and Maintenance
- Blueprints and Specifications
- Hand and Power Tools
- Efficient and Detail-Oriented
- Proactive Self-Starter
- Multitasking and Prioritization
- Highly Efficient and Productive
Timeline
Delivery Driver
Uber Eats
06.2021 - Current
Laborer Apprentice
Axum General Construction
03.2021 - Current
Leasing and Assistant Manager
Essex Property Trust Inc
01.2016 - 08.2020
Assistant Property Manager
Trinity 43rd
04.2015 - 11.2015
Service Advisor
Honda Auto Center
03.2009 - 07.2014
Laborer Apprentice - Construction Trades
CITC
High School Diploma -
North Bend High School
Marketing - Sales And Marketing Education
New Market Vocational School
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