Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bus Driver
Zum Services
02.2025 - Current
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Warehouse Packer
District Mover Companies Inc
10.2024 - 02.2025
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Packed, weighed and shipped items per customer specifications.
Route Manager
G&M Company
05.2023 - 10.2024
Evaluated driver performance against established goals and objectives.
Scheduled regular meetings with drivers to discuss new policies or changes in existing ones.
Maintained accurate records of deliveries, invoices, payments, and returns.
Identified areas where improvements could be made within the organization's routing system.
Created incentives for drivers to maximize productivity and maintain high standards of service excellence.
Unit Manager
DYRS
09.2020 - 04.2023
Created reports on departmental activities for senior management review.
Maintained accurate records of employee attendance and leave requests.
Provided training sessions for newly hired personnel on relevant skills required for their roles.
Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
Ensured that the unit was compliant with safety standards and protocols set by the organization.
Organized and scheduled staff meetings to discuss policies and procedures.
Maintained communication and transparency with governing boards, department heads and medical staff.
Shift Manager
Umbrella Therapeutic
03.2016 - 10.2022
Worked with abused and neglected adolescents residing in the Acute Care Unit
Secured and maintained residents while on the milieu
Conducted a variety of therapeutic groups
Counseled residents on issues such as sexual abuse, defiant aggressive disorders, anger management, and substance abuse
Monitored and updated chart files daily and assisted with treatment planning.
Inspected work areas regularly for cleanliness and organization standards.
Developed and maintained positive working relationships with staff, customers, and vendors.
Prepared detailed incident reports following any incidents that occurred during shifts.
Provided coaching and guidance to team members when necessary to improve performance.
Reviewed security footage regularly for suspicious activities or theft attempts.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Trained new employees on company policies, procedures, and job responsibilities.
Business Owner
Power To Become Childcare Center (PTBC)
05.2004 - 07.2014
Recruiting and retain students ages 4-12 for weekday summer camp program
Scheduling field trips and transport campers to and from various field trip sites
Planning and supervising campers' daily activities such as Bible lessons, core subject reinforcement, crafts, and free-play
Building the children's confidence and independence by instilling Christian principles
Interviewing, hiring, and supervising staff members who assist in all of the above responsibilities
Maintaining PTBC's records including, but not limited to, payroll, vehicle maintenance, business supplies, documents to satisfy eligibility for District of Columbia's government voucher program.
Identified and recruited staff members, including managers and sales personnel.
Conducted regular meetings with employees to review progress towards company goals.
Managed inventory levels to meet customer demand while minimizing costs.
Before and After Care Program
Manager Assistant
08.2002 - 06.2004
Recruiting and retaining students for weekday before and after care program
Transporting students to and from schools in the Washington Metropolitan area
Providing students with homework support for various school subjects
Preparing morning and afternoon snacks for students
Interviewing, hiring, and supervising staff members who assist in all of the above responsibilities
Maintaining PTBC's records including, but not limited to, payroll, vehicle maintenance, business supplies, documents to satisfy eligibility for District of Columbia's government voucher program.
Incorporated feedback and coaching from administrative staff to standardize academic and social protocols.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Maintained organized and clean classroom and play areas.
Cared for children in institutional settings.
Education
Christian Associate Certification -
Howard University
Washington, DC
01.2003
Theology, Certificate Program -
Howard University
Washington, DC
Various courses- Small Business Administration, Sociology, Psychology -
Prince George's Community College
Largo, MD
Child Development Associate -Six-month Certificate Program -
University of the District of Columbia
Washington, DC
01.2000
Diploma -
Ballou Senior High School
Washington, DC
01.1990
Skills
Staff Management
Team Leadership
Operations Management
Team Player
Overseas Daily Operations
Regulation Compliance
Safety Management
Certification
CDL
Certified
Dot training
passenger and School bus endorsement
Air brakes
Timeline
Bus Driver
Zum Services
02.2025 - Current
Warehouse Packer
District Mover Companies Inc
10.2024 - 02.2025
Route Manager
G&M Company
05.2023 - 10.2024
Unit Manager
DYRS
09.2020 - 04.2023
Shift Manager
Umbrella Therapeutic
03.2016 - 10.2022
Business Owner
Power To Become Childcare Center (PTBC)
05.2004 - 07.2014
Before and After Care Program
Manager Assistant
08.2002 - 06.2004
Theology, Certificate Program -
Howard University
Various courses- Small Business Administration, Sociology, Psychology -
Prince George's Community College
Child Development Associate -Six-month Certificate Program -
University of the District of Columbia
Diploma -
Ballou Senior High School
Christian Associate Certification -
Howard University
Similar Profiles
Robert BloomquistRobert Bloomquist
Fleet Manager at Zum ServicesFleet Manager at Zum Services