Adept Automotive Service Technician with a proven track record at Maplecrest Ford Lincoln Of Union, showcasing expertise in advanced diagnostics, powertrain repair and electrical repair procedures. Excelled in mentoring junior technicians, enhancing team efficiency, and elevating customer satisfaction through top-notch vehicle maintenance and repair. Demonstrated a strong commitment to quality control and safety standards, ensuring optimal engine performance and reliability.
Overview
8
8
years of professional experience
Work History
Automotive Service Technician
Maplecrest Ford Lincoln Of Union
06.2021 - Current
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Located and removed defective parts for skilled adjustment, repair or replacement.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Provided mentorship to junior technicians, sharing knowledge and best practices in small engine repair techniques.
Attained a high level of expertise in light vehicle systems, including electrical, suspension, braking, and engine components.
Disassembled, repaired and reassembled engines.
Changed, rotated, and balanced tires on different types of vehicles.
Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
Automotive Service Technician
Open Road Cadillac Of Morristown
11.2018 - 06.2021
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Changed, rotated, and balanced tires on different types of vehicles.
Replaced faulty wiring harnesses, repaired faulty wires and circuits, switches, fuses, relays, and modules.
Tested wiring and other system parts for electrical flow and function.
Disconnected and removed motors and pumps.
Performed preventive maintenance tasks and proper diagnosis procedure to verify proper working condition of electrical components.
Automotive Service Technician
Schumacher Chevrolet Of Little Falls
12.2016 - 11.2018
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Changed, rotated, and balanced tires on different types of vehicles.
Located and removed defective parts for skilled adjustment, repair or replacement.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Corrected faults and maximized performance by rebuilding systems and individual components.
Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
Automotive Service Technician
Pep Boys Auto Parts & Service
06.2016 - 11.2016
Changed, rotated, and balanced tires on different types of vehicles.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
Demonstrated commitment to quality control by adhering closely to manufacturer specifications during all service procedures.
Used hand tools, power drills, multi-meters and watt meters.
Utilized [Software] to maintain and update customer information, repair logs and inventory.
Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
Conducted periodic maintenance inspections as stated by contract or customer.
Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
Maintained detailed records of completed projects, facilitating accurate invoicing and future reference for support needs.
Professional installation of Tow Hitch component to various vehicles.
Professional grade installation of single and double din aftermarket radio and accessories, sound systems, video entertainment systems, and remote start systems.
General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)