Aaron Ray
Jackson,MS
Summary
Knowledgeable about reading and following specifications, checking tolerances and performing quality assurance reviews. Strong attention to detail with a hardworking and diligent nature. Reliable and organized rising Air Traffic Control Specialist with interest in learning all aspects of air traffic via Federal Aviation Administration (FAA) with years of experience leveraging excellent time management and quality assurance skills. Proficient in operation of standard communications operating procedures and committed to facilitating team / individual productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens
12.2023 - Current
- Responsible for prepping store for opening and managing the store registers.
- Money management with counting all monies in safe to process registers for store opening.
- Create tasks and demonstrate leadership for work associates and leaders that align with store's improvements and successes.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Improved team efficiency by implementing new scheduling and task management strategies.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
- Assisted in the development of promotional materials and marketing efforts to drive sales growth.
Manager in Training
Buckle
08.2022 - 12.2023
- Responsible for preparing store's opening by setting up the registers verifying merchandise is in order and confirming the sales team is ready to meet needs of customers.
- Managed and plan team projects and assignments related to company’s promotional programs.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Trained employees on technique, new products, new promotions, and presentation
- Enhanced team performance by implementing effective training strategies and management techniques.
Quality Assurance
Triage
01.2021 - 12.2022
- Improved quality assurance operations by inspecting materials and verifying delivery compliance, along with creating audit records..
- Surveyed customers for quality assurance post service calls and conducted electrical outlets in the public school districts.
- Supervised disinfection operations in public school districts, during COVID.
- Reviewed code for accuracy and ran tests for quality assurance.
Distribution Associate
FedEx Distribution Center
01.2021 - 01.2022
- Improved warehouse efficiency by implementing streamlined inventory management processes.
- Reduced order processing times through effective coordination with team members and cross-functional departments.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Collaborated with transportation providers to resolve shipping issues, resulting in improved on-time delivery rates.
Keyholder
Haggar
01.2018 - 01.2020
- Responsible for opening and closing the store, and setting up new promotions and scenery.
- Streamlined store operations by assisting with inventory management, merchandising, and restocking.
- Managed cash register operations accurately, balancing daily transactions and making bank deposits as needed.
- Collaborated with store management to develop strategies for improving overall store performance.
- Partnered with other keyholders in organizing successful in-store events that promoted brand awareness.
Back Stock/Sales Associate
Levi’s
01.2017 - 01.2018
- Enhanced inventory accuracy for shipments and by diligently organizing and maintaining stockroom shelves for storefront.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Processed and packaged stock items for customer purchases.
Education
Bachelor of Business Administration -
Jackson State University
Jackson, MS05.2022
Skills
- Quality Management Systems
- Working with POS systems
- Team Leadership
- Communication
- Customer Service & Satisfaction
- Marketing and Sales Promotions
- Change Control Procedures
- Material Specifications
- Technical knowledge
- Audit Compliance
- Documentation Management
- Customer Focus
- Auditing Techniques
- Corrective Actions & Quality Control Analysis
- Critical Thinking Skills
- Visual inspections
- Training and Development
Hobbies and Interests
- Shopping
- Movies
- Studying
- Exercising
Certification
FAA 107 UAS Certified
Timeline
Shift Lead
Walgreens
12.2023 - Current
Manager in Training
Buckle
08.2022 - 12.2023
Quality Assurance
Triage
01.2021 - 12.2022
Distribution Associate
FedEx Distribution Center
01.2021 - 01.2022
Keyholder
Haggar
01.2018 - 01.2020
Back Stock/Sales Associate
Levi’s
01.2017 - 01.2018
Bachelor of Business Administration -
Jackson State University