AARONYA LEE
Henderson
Summary
Dynamic professional with extensive experience as a Life Skills Facilitator at House of Hope Foundation, excelling in client education and goal setting. Proven ability to develop actionable plans and enhance social skills, fostering successful outcomes. Adept at crisis intervention and resource referral, ensuring comprehensive support for diverse populations.
Overview
13
13
years of professional experience
Work History
Life Skills Facilitator
House of Hope Foundation -San Pedro
San Pedro
07.2024 - Current
- Educated clients on options to assist in making informed decisions.
- Identified potential barriers that may prevent successful attainment of goals and developed action plans with clients to overcome them.
- Delivered healthy living and disease management information to specific population groups.
- Helped individuals develop social skills needed for employment success through role playing exercises.
Funeral Arranger
Giddens Memorial Chapel
Las Vegas
07.2021 - Current
- Arranged funerals aligned with families' heritage and religious beliefs.
- Handled financial transactions, including collecting payments for services rendered.
- Collaborated with vendors like florists and musicians to enhance funeral services.
- Attended seminars to remain informed on industry trends and best practices.
- Obtained doctors' signatures on death certificates to facilitate insurance claims.
- Managed inventory of supplies for arranging funerals, including candles and prayer cards.
- Ensured accurate completion of documents prior to submission to agencies.
- Completed and filed all necessary legal documentation promptly and accurately.
Case Manager Specialist
Volunteers of America Greater Los Angeles
Los Angeles
03.2012 - 10.2020
- Monitored client progress through regular follow-ups and case reviews.
- Assisted clients in setting realistic goals and developing action plans.
- Collaborated with healthcare team to improve care quality, reduce costs and gauge patient progress.
- Developed and maintained relationships with community resources and service providers.
- Provided referrals to appropriate medical, mental health, and social services.
Education
Bachelor of Science - Human Services
University of Phoenix
Tempe, AZ05-2013
Skills
- Client education
- Goal setting
- Action planning
- Social skills training
- Health coaching
- Resource referral
- Documentation accuracy
- Crisis intervention
- Effective communication
- Problem solving
- Cultural competency
- Community relations
Timeline
Life Skills Facilitator
House of Hope Foundation -San Pedro
07.2024 - Current
Funeral Arranger
Giddens Memorial Chapel
07.2021 - Current
Case Manager Specialist
Volunteers of America Greater Los Angeles
03.2012 - 10.2020
Bachelor of Science - Human Services
University of Phoenix
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