Aarrika Davenport
Kansas City,KS
Summary
Security and Loss Prevention Specialist with experience conducting theft investigations, collecting evidence, interviewing associates, and coordinating criminal referrals. Supports physical security through access control, CCTV monitoring, and guard accountability while helping resolve workplace incidents and reduce shrink through accurate documentation, reporting, and cross-functional collaboration.
Overview
8
8
years of professional experience
Work History
Security and Loss Prevention Specialist
Amazon Fulfillment Center
Kansas City, Kansas
11.2021 - Current
- Conduct end-to-end investigations into internal and external theft cases, including evidence collection, associate interviews, case documentation, and coordination with law enforcement for criminal referrals.
- Oversee physical security operations across fulfillment center sites, including access control systems, CCTV surveillance, and security guard compliance and accountability.
- Investigate and manage workplace violence and workplace incident management (WIM) cases, assessing severity levels and ensuring timely resolution in compliance with company protocols.
- Leverage AI-powered tools and processes such as AI PODD verification, Cortex for package and delivery tracking, and predictive analytics platforms to enhance investigation accuracy, accelerate case resolution, and proactively identify loss patterns.
- Analyze operational shrink reconciliation (OSR) data to identify inventory discrepancies, reconcile units, and recover losses.
- Collaborated cross-functionally with operations, HR, and senior leadership to present weekly business review (WBR) metrics, action items, and strategic recommendations for effective loss mitigation.
- Deliver loss prevention training and new hire orientation presentations to promote security awareness and a culture of compliance across all shifts.
- Monitored and documented on-road incidents to identify patterns and improve safety protocols. Investigated delivery-related losses.
Learning and Development Trainer
Amazon Fulfillment Center
Edgerton, KS
11.2021 - Current
- Trained new hires in onboarding, retraining, and cross-training sessions to enhance team readiness.
- Picked orders and stored inbound product in the processing path, VNA, and wide aisles.
- Resolved product issues in problem-solving by correcting unreadable barcodes, wrong labels, and damaged items in the computer system.
- Supported inbound order picking and stowing in processing path, VNA, and wide aisles.
- Corrected inventory exceptions in problem-solve by updating system for barcode issues, label errors, and damaged goods.
- Processed customer returns in undeliverables by unloading pallets, rescanning items, and preparing inventory for resale as seller or warehouse deals.
- Restored customer returns for resale by unloading, rescanning, and updating the system for undeliverables.
- Handled customer returns in undeliverables by unloading pallets, rescanning items, and updating the system for resale as seller or warehouse deals.
- Picked and stowed inbound product through the processing path, VNA, and wide aisles.
- Inventory accuracy improved through problem-solving for unreadable barcodes, wrong labels, and damaged items in the system.
- Material flow stayed on track through tugger transport of cages to drop zones, inbound dock, and outbound area.
- Operated a tugger to move cages to drop zones, inbound dock, and outbound areas.
- Coordinated planning and organization of events for Black Employee Network and activities committee to foster community engagement.
- Collaborated with Black Employee Network and the activities group to advance diversity and inclusion initiatives.
- Committee participation supported Black Employee Network and activities committee initiatives.
Sales Coordinator
MainEvent
Olathe, KS
04.2019 - 10.2022
- • Trained new hires on sales booking for group events, birthday events, sports groups, and corporate events.
- • Help train new hires for sales, booking group events, birthday events, sports groups, and corporate events.
- • Provided training support to new hires for sales and booking various events, including group events, birthday events, sports groups, and corporate events.
- • Assigned and coordinated center tours for new guests to ensure a welcoming experience.
- • Coordinate center tours for new guests and support smooth guest flow.
- • Organized center tours for new guests to enhance their initial experience.
- • Conducted follow-up emails to drive event rebookings.
- • Manage follow-up emails to drive event rebookings.
- • Conducted email outreach to follow up on rebookings and support event continuity.
- • Reviewed contracts daily and communicated with staff to ensure awareness of upcoming events.
- • Review contracts daily and keep staff informed on upcoming events.
- • Conducted daily contract reviews to ensure event details remained updated and staff were informed.
- • Welcomed and assisted guests upon entry and exit to foster a friendly atmosphere.
- • Handle phone calls and provide guests with clear answers and information.
- • Responded to phone inquiries with timely support and clear information.
Purchasing Clerk & Invoicing
Kiewit
Lenexa, KS
02.2019 - 11.2021
- Assisted in submitting and processing invoices to ensure timely payment and maintain cash flow.
- Contacted vendors to obtain necessary documents, including certificates of insurance, lien waivers, and timesheets, ensuring compliance with contract requirements.
- Review contract agreements and check details for accuracy.
- Build spreadsheets for checklists and agreement templates.
- Developed training guides for new hires to facilitate understanding of contract documents and improve onboarding efficiency.
- Maintain strong work quality and meet performance review standards.
- Adapt to remote work by setting up a home office during the pandemic.
- Create storage files for executed agreements by project.
Education
Bachelor of Science - Apparel & Textiles, Specialization in Apparel Marketing
Kansas State University
Manhattan, KS12-2011
Associate of Arts - General Studies
Kansas City Kansas Community College
Kansas City, KS05-2008
Skills
- Theft investigations management
- Risk assessment
- Surveillance operations
- CCTV monitoring
- Access control
- Threat analysis
- Organizational communication
Personal Information
Title: AL Tastemaker
Education
- Currently: Cybersecurity Kansas City Kansas Community College.
- Certification; New Skills Academy Online Courses
- Certification in: Marketing, Business Basics
- May-September 2020
Timeline
Security and Loss Prevention Specialist
Amazon Fulfillment Center
11.2021 - Current
Learning and Development Trainer
Amazon Fulfillment Center
11.2021 - Current
Sales Coordinator
MainEvent
04.2019 - 10.2022
Purchasing Clerk & Invoicing
Kiewit
02.2019 - 11.2021
Bachelor of Science - Apparel & Textiles, Specialization in Apparel Marketing
Kansas State University
Associate of Arts - General Studies
Kansas City Kansas Community College