AARTHI SRIDHAR
Livermore,CA
Summary
Experienced in both business analysis and market intelligence roles, adept at analyzing business requirements, conducting market research, and delivering actionable insights. Proven track record in enhancing operational efficiency, optimizing strategic decision-making, and driving business growth through data-driven analysis and cross-functional collaboration. Skilled in gathering and interpreting market trends, competitor analysis, and customer insights to support informed business decisions. Seeking to leverage extensive analytical expertise and business acumen in a challenging market intelligence analyst position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Market Intelligence Analyst
CSC ServiceWorks
12.2023 - Current
- Designed and executed primary research initiatives, gathering valuable insights from customers, prospects, and industry experts.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Established a robust repository of market intelligence resources, facilitating quick access to essential information for team members.
- Conducted regular product portfolio reviews to identify gaps and areas for improvement in alignment with corporate objectives.
- Identified new market opportunities through comprehensive competitor analysis, leading to increased revenue growth.
- Supported strategic decision-making by conducting in-depth analyses of key performance indicators and emerging trends in target markets.
Market Research Intern
Validation Associates
08.2023 - 11.2023
- Identified and monitored industry trends to stay ahead of competitors and address emerging market needs proactively.
- Collected and analyzed consumer data for better-targeted marketing campaigns, increasing customer engagement.
- Assisted in creating and distributing surveys to gather valuable feedback from customers, improving product offerings.
- Fostered strong professional relationships with colleagues and supervisors, contributing to intern success and potential for future opportunities.
Supply Chain Business Analyst - Intern
ST Rose Hospital
03.2023 - 05.2023
- Collaborated with cross-functional teams to analyze supply chain processes, reducing order fulfillment time by 15% through the identification and resolution of bottlenecks
- Enhanced data accuracy of inventory records to 98% by assisting in data collection, cleansing, and validation for various supply chain metrics and key performance indicators
- Developed interactive dashboards and reports using Excel and data visualization tools, contributing to a 10% increase in on-time deliveries by enabling real-time monitoring of supply chain performance
- Conducted market research and competitive analysis to inform product improvements, resulting in a 15% increase in market share
- Supported the implementation of a new inventory management system, leading to a 30% reduction in excess inventory within the first quarter of deployment through data migration and user acceptance testing assistance.
Business System Analyst
Cognizant Technology Solutions
05.2016 - 03.2020
- Led thorough requirement analysis with cross-functional teams, employing agile methodologies to define and document functional specifications and business requirements for a system, resulting in accelerated delivery within
- Enhanced customer satisfaction by 10% through feedback analysis, support ticket monitoring, and customer interviews to identify and address customer needs effectively
- Orchestrated business processes such as Sprint Planning, Retrospectives, and daily scrum meetings, facilitating seamless communication between teams
- Developed insightful reports and dashboards for informed financial decision-making, while capturing user stories, categorizing epics, and maintaining a comprehensive requirement matrix throughout the SDLC and enhancing operational efficiency by 15%
- Collaborated with cross-functional teams like Sales, Finance and Operations to resolve inter-blocking dependencies, forecast critical issues at an early stage and enhance their sales processes using Salesforce
- Worked with 3rd Party IP vendors to have timely services and deliveries
- Applied ITIL best practices, utilizing tools like Wiki and JIRA for Knowledge Management, Incident Management, and Issue Tracking, fostering effective project backlog management and process enhancement.
Payroll Business Analyst
Wipro Limited
08.2015 - 03.2016
- Facilitated change management by communicating system changes, benefits, user adoption to ensure the successful implementation of the asset management system to stakeholders
- Worked on cost allocation and reporting mechanisms to provide visibility and accountability for costs, which involved understanding Quote to Cash cycle (QTC), developing cost allocation models for finance department
- Analyzed historical data trends, identified improvement areas, and facilitated seamless communication across teams, resulting in optimized business processes, increased efficiency, and improved stakeholder engagement.
Education
Master of Science - Engineering Management
California State University East Bay
Hayward, CA12.2022
MBA - Business Administration And Management
Madras University
06.2017
Bachelor of Science - Electrical, Electronics And Communications Engineering
Rajalakshmi Institute of Technology
05.2015
Skills
- Advanced Excel
- Python Programming
- Tableau Software
- Pricing strategy
- Customer Segmentation
- Business Intelligence
- Competitive Analysis
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Data and Analytics
- Customer Communication
- Project Management
- Business Analysis
- Tableau
- KPI Tracking
- Forecasting and planning
- Documentation Management
- Market Analysis
- Stakeholder Communication
Certification
Google Project Management Certification, Information Technology Infrastructure Library (ITIL) , Salesforce Essential Training( LinkedIn) SAP ERP essential training ( LinkedIn)
Timeline
Market Intelligence Analyst
CSC ServiceWorks
12.2023 - Current
Market Research Intern
Validation Associates
08.2023 - 11.2023
Supply Chain Business Analyst - Intern
ST Rose Hospital
03.2023 - 05.2023
Business System Analyst
Cognizant Technology Solutions
05.2016 - 03.2020
Payroll Business Analyst
Wipro Limited
08.2015 - 03.2016
Master of Science - Engineering Management
California State University East Bay
MBA - Business Administration And Management
Madras University
Bachelor of Science - Electrical, Electronics And Communications Engineering
Rajalakshmi Institute of Technology