Aarushi Kumar

Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and strong work ethic.

Energetic and innovative with an emphasis on flexibility with the work schedule, timely arrivals, unnecessary call-ins, and dependability.

Very performance driven, I graduated from UC Davis in 2023 with a Bachelor of Science in Cognitive Science, while maintaining a strong GPA. I plan on applying to medical schools in the near future.

Customer Assistance

• Worked with 1-2 other team members at a nonprofit health clinic (Knights Landing One Health Center) on any given work day. Worked as a team player to efficiently run the clinic to the best standards possible, which were put forth by medical doctors and medical students I worked under.

Quality Communication

• Interacted with both scheduled and walk-in patients at the health clinic for 2 years on a weekly basis. Listened to their needs, concerns, questions, and handled it appropriately.

Customer Service

• Researched, calmed and rapidly resolved patient conflicts to prevent loss of clientele.

Sales

• Although a nonprofit, I consistently generated more popularity towards the health clinic by promotion through word of mouth and a friendly, personable attitude. Personality is key!

Customer Interface

• Greeted clients upon entrance and handled all cash and credit transactions. Able to build rapport with clients.
• Assisted clients over the phone regarding clinic operations, lab orders, scheduling/changing appointments, and general questions.
• Was also able to communicate with clients using Spanish.

Multi-tasking

• Worked as front desk receptionist, replaced and monitored lab supplies, cleaned and sanitized clinic rooms and supplies to properly meet standards, functioned the clinic alone in times of need.