Aarushi Negi
Springfield,VA
Summary
Dedicated and detail-oriented professional with 4+ years of experience in moderating ads, equipped with a Master's degree in Human Resources. Proven track record of effectively handling high-volume ad policy queries, appeals, and exception requests. Seeking to leverage expertise in policy management and ad moderation to enhance advertiser/customer experience.
Overview
6
6
years of professional experience
Work History
Advertising Moderation Specialist
Amazon
12.2016 - 12.2020
- Moderated ads for multiple geographies , ensuring compliance with company policies and standards while maintaining a high level of customer experience
- Investigated and responded to a high-volume of Ad Policy queries, appeals, and exception requests, ensuring adherence to company policies and standards.
- Demonstrated proficiency in learning and applying Ad Policies to provide accurate guidance to partner teams, contributing to a seamless customer experience.
- Made consistently accurate decisions on escalating complex and sensitive requests to Policy Managers, facilitating efficient resolution processes.
- Identified patterns and themes from high-volume requests, collaborating with Policy Managers to drive continuous policy improvement initiatives.
Recruiter Specialist
Pyramid Consulting
04.2015 - 04.2016
- Involved in End-to-End US recruitment Process.
- Involved in Full Cycle Technical Recruitment (IT/Non IT) involving sourcing, identifying, interviewing, screening, formatting, technical interview scheduling, salary negotiation, job offer and on-boarding candidates in quick turnaround time.
- Extensive professional network building to generate references and headhunting.
- Attend the client call with Staffing Manager to understand the requirements of the client and work accordingly on the requirements.
- Solid foundation in collaboration, networking and negotiation skills to build long term relationships with various vendors, partners & subcontractors.
- Utilize a variety of tools, relationships and recruiting networks to identify suitable candidates.
- Maintaining database to develop pipeline for future requirement.
- Follow-up with candidates for ensuring their joining.
- Responsible for recruiting IT/NON IT professionals for both contract and permanent positions in a fast paced agency environment.
- Expert user of VMS (Feildglass, other Portals) and ATS (Job Diva, Career Builder, Tec fetch).
Education
MBA - Human Resources
Institute of Management Technology
Ghaziabad, India06.2014
Skills
- Policy Management
- Ad Moderation
- Escalation Management
- SOP Creation
- Quality Assurance
- Communication and Interpersonal Skills
Accomplishments
Awarded top performance in 2019 for 100% precision and quality in managing moderation policies across several markets.
Timeline
Advertising Moderation Specialist
Amazon
12.2016 - 12.2020
Recruiter Specialist
Pyramid Consulting
04.2015 - 04.2016
MBA - Human Resources
Institute of Management Technology