Aaryaa Avesta
Charlotte,NC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished Assistant manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Walgreens
09.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 09.2023
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Developed network of medical professionals whose referrals led to average increase of [70] patients per quarter
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Interpreter
Volunteer Work
11.2021 - 07.2022
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs, or manage personal concerns.
- Stayed current on new expressions and cultural changes impacting language translation.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension
- Oral interpretation for Afghan new comers
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Cashier
Walmart
12.2019 - 06.2020
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked closely with shift manager to solve problems and handle customer concerns
- Checked identification for proof-of-age for alcohol and tobacco sales
- Worked flexible schedule and extra shifts to meet business needs
- Maintained cash drawer of $[4000] or more per shift
Education
Associate of Science - Cybersecurity
Carroll Community College
Westminster, MD12.2025
Bachelor of Science - Physical Sciences
Aria University
Mazar-E-Sharif Afghanistan06.2018
High School Diploma -
Gawharshad Bigum High School
Afghanistan12.2016
Skills
- Pharmacy and customer records management
- Processing payments
- Pharmaceutical sales and services
- Updating Medication Histories
- Stocking Shelves
- Insurance Knowledge
- Drug Safety
- Translation Review
- Informative Research
- Attention to Detail
- Ethical Codes Adherence
- Microsoft Office
- Oral and Written Communication
- Translation Accuracy
- Message Translation
- Public Relations
- Translation Requirements Outline
- Personnel Supervision
- Records Management
- Business Development
- Loss Prevention
- Stock management
- Inventory Control
- Shift Scheduling
- Problem-Solving
- Business development and planning
- Staff Management
Languages
Persian
Native or Bilingual
English
Full Professional
pashto
Native or Bilingual
Dari
Native or Bilingual
Timeline
Assistant Store Manager
Walgreens
09.2023 - Current
Interpreter
Volunteer Work
11.2021 - 07.2022
Pharmacy Technician
Walgreen's Pharmacy
02.2021 - 09.2023
Cashier
Walmart
12.2019 - 06.2020
Associate of Science - Cybersecurity
Carroll Community College
Bachelor of Science - Physical Sciences
Aria University
High School Diploma -
Gawharshad Bigum High School