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Well-regarded Professional who combines 15+ years of medical records handling, supervisory, documentation, billing reconciliation, and account management experience with another 25+ years of cross-functional Customer Service Skills to Illustrate Value, Customer Focus, Adaptability, Competency and Teamwork. Possess a Growth Mindset, Persistence, Personal Responsibility and Future Orientation. Follow Policies, Procedures, and Guidelines to Ensure Consumer receives Quality Service. Attention to detail necessary to ensure the quality of documentation in patient medical records. Communication skills necessary to effectively deal with patients and healthcare providers. Well-organized, manages time and priorities in multi-task environments. Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports. Diligent accounting and office administrative professional with over 40 years of experience in Professional settings. Highly organized, hardworking and accuracy-driven. Hardworking and reliable Reconciliation Analyst with strong ability in Triage/Scrub Consumer Files for Errors. Offering Critical Thinking and Analytical Skills. Highly organized, proactive and punctual with team-oriented mentality.

Perceptive, hard-working, and detail-oriented professional able to build and maintain optimal relationships with supervisors and peers in order to achieve goals and maximize productivity.
Pay close attention to detail to ensure accuracy and maintain compliant documentation. Follow policies, procedures, and guidelines to assure consistent quality. Maintain and ensure patient privacy and confidentiality.
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork.
Detail- oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Microsoft Software's.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Hardworking employee with customer service, multitasking, and time management abilities.
Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

 Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. 

Harjot Kaur

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Medical Assistant Certificate - Nursing

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Fresno City College

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