Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aashish Naidu

Vancouver,WA

Summary

Self-motivated and dependable while achieving high performance with minimal supervision.

Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.

Enthusiastic Housekeeping Lead & Floor Tech offering seven years of customer service experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Overview

8
8
years of professional experience

Work History

Operations Manager

Compass Group USA
06.2021 - 08.2023
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Built strong operational teams to meet process and production demands.

Floor Tech /EVS Lead

Legacy Health
05.2019 - 06.2021

Vacuumed, buffed and waxed floors.

  • Organized custodial closets to easily find equipment and supplies.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Notified building managers about needed repairs to maintain public safety.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on daily basis.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Notified management of structural issues and major repairs.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Managed team of employees, daily progress reports and overall project planning.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Implemented improved training procedures to better develop new personnel.

Blend Operator

Express Employment Professionals
12.2018 - 05.2019
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Assembled cartons, crates and containers.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Packed merchandise into boxes and containers to ensure safe shipment.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Weighed ingredients and checked specifications to complete accurate plants.
  • Observed and tended to conveyor systems to keep machinery fed with materials.
  • Received incoming loads of raw materials, inspected shipments and moved to storage areas for future production needs.
  • Blended large batches of products by weighing raw materials and mixing with industrial-sized equipment.
  • Completed changeovers and wash downs of equipment, changed screens and assembled socks with no unnecessary delays.
  • Completed manual and machine-assisted filling and packaging of orders.

Warehouse Supervisor, sales and marketing

National Export
01.2016 - 09.2018
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.

Education

High School Diploma -

Tilak High School
2015

Skills

  • Warehouse organization
  • Shipping and receiving management
  • Packaging and operating pallet jack
  • Product Inspection
  • Crew Management
  • Storage organization
  • Data management
  • Problem resolution
  • Team building
  • Relationship building
  • Customer service
  • Quality Control
  • Safety protocols
  • Vendor relationship management
  • Time management
  • Facilities maintenance
  • Inventory monitoring
  • Resource allocation
  • Organization
  • Floor waxing
  • Mixing cleaning chemicals
  • Rug shampooing
  • Buffing and waxing
  • Chemical handling
  • Ergonomics and safety training
  • Dusting
  • Restroom detailing
  • Chemical cleaning
  • Interior and exterior cleaning
  • Bloodborne pathogen training
  • Mopping and buffing floors
  • Natural cleaning products
  • Polishing surfaces
  • Exceptional time management
  • Focused and detail-oriented
  • Commercial equipment operations
  • Employee training
  • Customer service-focused
  • Project Planning
  • Microsoft Office
  • Critical thinking
  • Multitasking
  • Maintenance & Repair
  • Also have knowledge of how linen department works

Timeline

Operations Manager

Compass Group USA
06.2021 - 08.2023

Floor Tech /EVS Lead

Legacy Health
05.2019 - 06.2021

Blend Operator

Express Employment Professionals
12.2018 - 05.2019

Warehouse Supervisor, sales and marketing

National Export
01.2016 - 09.2018

High School Diploma -

Tilak High School
Aashish Naidu