Aashish Nirbhya

As a Route Sales Analyst at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through timely delivery. Responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, Loblaws, Walmart, Longos, etc.

• Identifying changing customer needs through a constant review of the highest-selling products.
• Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
• Supported company expansion efforts through careful market research and competitive landscape assessments.
• Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service objectives.
• Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks, and selling product inventory for customer volume demands.
• Conducted workplace compliance training to reduce liability risks and operate effectively.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.

• Successfully passed the Workday HCM Essentials Certification – June 2022 and Workday HCM Custom Integrations – Core Certification - July 2022.
• Well-versed in XSLT, Workday HCM and its components, Workday Integrations, Core Connectors, EIB, Custom reports, Document Transformation, Report Writer, SharePoint, MS Visual Studio Code, Balsamiq and LucidCharts.
• Orchestrated multiple KT sessions with the client implementation team for more than 25 outbound/inbound integrations [CC, EIB, WD Studio + WECI].
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Supported TPP documentation for our client including gaining access to the GMS tenant, locating artifacts in our Deloitte tenant, and migrating artifacts to the GMS tenant.
• Performed as a Shadow Resource for RBC [Royal Bank of Canada] Client by utilizing POC's insights for the latest content addition from RBC's perspective, gathered artifacts, and edited multiple CLAR file for Demographic Outbound Integrations to SAP HR [PI: Data Changes].
• Utilized various WD's self-service tools such as "Workday Peakon Employee Voice" and "Employee Self-Service".
• Collaborated with cross-functional teams to update business circumstances and requirements, such as organizational structures, business-process rules, worker assignments, and reporting priorities successfully to deliver comprehensive solutions for clients.
• Spearheaded artifacts/requirements gathering and Integration Design Specs Document customization during multiple requirements sessions in conjunction with our client's implementation team.
• Updated existing resource documents for package deployment on the existing integrations and tested integrations on implementation tenants before pushing to the sandbox production tenant.
• Identified areas of improvement for clients operations, implemented targeted solutions while gaining a deeper understanding of Workday HCM and its components covering organization hierarchy, staff administration, time tracking, compensation, workforce planning.

• Assisted with planning, development, management of all Data storage related IT services, and operational support across all sites including head office, sales, and customer care locations for our clients. Vendors in scope: IT Managed Services Providers, multiple Business Applications Vendors (e.g. CRM/Accounting and others).
• Analyzed current technical architecture, risk, issues and proposed new solutions for efficient data storage and management.
• Supervised and monitored data storage (Load balancers, Buffer levels) consistently during the highest traffic/peak time of the year maintaining Zero data/traffic loss and Zero latency.
• Ensured the day-to-day operation of the server and storage environments are meeting/exceeding reliability & availability.
• Worked directly with IT infrastructure associates from different businesses to implement new initiatives & updates of hardware, applications, across the various offices and sites for the client.
• Managed and analyzed IT support desk tickets and associated IT Infrastructure support requirements.
• Conducted thorough analysis of system logs, identifying trends and areas for improvement in system performance.
• Upgraded outdated hardware components, resulting in increased efficiency and improved system capabilities.

Integra Technologies is a start-up venture providing consulting services to multiple business enterprises and domains in the tri-state area. Clients include: Drizly, CookEZ

• Created Object Diagrams, Process Flows, Cross-functioning horizontal and vertical swimlanes, Activity and Sequence Diagrams using Bizagi BPM suite, MS Visio and UI Path Process Discovery Cycle.
• Worked with SQL server database to extract sales data post-BPM implementation & connected data for ad-hoc reporting and wrangled this data to Tableau for building dashboards, business reports and charting of profits.
• Proposed "build around" plan for the inter-departmental communication platform of client by creating point to point connections/bridges. Tangible deliverables include: Accelerated information outflow, streamlined native integration and long running work flows.
• Established strong relationships with internal and external stakeholders to better understand their needs and expectations related to process improvements.
• Automated tasks such as payment clearance, customer invoicing, claim processing for client billing team using monitored and unmonitored bots. Measurable outcomes: saved more than 50 hours/week of workforce hours for client and enabled support for additional 250 documents/week.
• Performed Business Process Re-engineering by identifying (AS IS) and documenting the (TO BE) to meet the complex procurement and dispatch requirements for client’s efficient delivery of locally brewed crafts.
• Focused on building integration solutions ensuring successful deployment of HR onboarding and off boarding system, paving way for automated approvals from everyone on the talent acquisition team for client.
• Suggested RPA solutions for customer services department handling customer enrollment process post sign-up for monthly meal plans for client. Measurable outcomes after defining change strategy: 12.5% in efficiency gains and end-user satisfaction rating increased by 7.2%.
• Successfully attended multiple Joint Application Requirements (JAR) sessions to gather, synthesize and prioritize requirements for business process workflow modelling.
• Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
• Implemented new process automation tools to enhance overall workflow and Identified opportunities for cost savings through streamlined processes while maintaining quality standards.
• Provided ongoing support to team members during transition periods following process updates, minimizing disruption and maintaining productivity levels.

Filling in for the Sr. Software Engineers daily duties and responsible for migrating data encapsulated from the Backend API’s in JSON to the CSG [Vendor] Billing systems. Mostly responsible for devising solutions to the bottlenecks and provide day to day support in operations.

• Deployed Wave Broadband's first Laravel [MVC - PHP] application: a utility application used to enable groups or individuals to store bookmarks, notes, passwords, and serial numbers and tag each to enhance anchoring. The application was integrated into the company's back-end authentication data stores providing seamless access to all employees.
• Used highly optimized JQuery and AJAX to manipulate JSON data and display them on the web page with the expectation of highest traffic during Quarter end.
• Worked with LAMP stack, downloading the packages , setting up the environment on UNIX based OS while working on a migration script which escalades some of the depreciated dependencies and outdated constructs from PHP 5.2 to PHP 5.3.
• Analyzed proposed technical solutions based on customer requirements by working with PHP plugins, composer, artisan, eloquent and Ruby gems such as ruby-pg for Oracle- PostgreSQL.
• Developed the user authentication and order processing modules for customer facing application.
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
• Implemented and enhanced CRUD operations for the applications using the MVC (Model View Controller) architecture of Laravel framework and PHP conducting code reviews.
• Implemented RESTful SpeedTest API for Wave Broadband by configuring Ookla’s speed test API into their website.
• Reverse engineered the TIVO Pay per view API [Backend] for making it to work with different billing systems that Wave collaborates with.
• Developed reusable components, scalable and maintainable code, that significantly reduced development effort on multiple projects while ensuring long-term stability of the software.
• Delivered unit-tested systems within customer-prescribed timeframes and refactored legacy codebase for improved maintainability, paving the way for easier future updates.
• Collaborated with management, internal and development partners spread evenly around bay side near California and Washington state regarding software application design status and project progress.