Aasim Bascomb
Fayetteville,NC
Summary
Dynamic professional with extensive experience as a Correctional Officer at North Carolina Correctional Institution For Women, skilled in emergency response and conflict resolution. Proven ability to manage high-risk situations with composure, ensuring safety and compliance. Adept at training and collaborating with teams to enhance operational efficiency and communication strategies.
Overview
15
15
years of professional experience
Work History
Correctional Officer
North Carolina Correctional Institution For Women
03.2008 - 08.2012
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted routine inspections of facilities and equipment for safety hazards.
- Assisted in the transportation of inmates to various locations within the facility.
- Maintained accurate logs of inmate activities and incidents during shifts.
- Responded promptly to emergencies, following established protocols to ensure safety.
- Collaborated with team members to develop effective communication strategies for crisis situations.
- Participated in training programs to enhance knowledge of security procedures and policies.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Customer Service Representative
Uhaul Moving And Storage
07.2004 - 07.2005
- Resolved customer inquiries efficiently through multiple communication channels, ensuring high satisfaction rates.
- Processed orders and returns accurately, maintaining consistency in service delivery.
- Collaborated with team members to streamline workflows, enhancing overall department productivity.
- Managed customer account updates effectively, minimizing errors and improving data integrity.
Car Salesperson
Leith Cars
11.2003 - 06.2004
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Executed comprehensive vehicle presentations, highlighting features and benefits effectively.
- Collaborated with finance team to streamline loan processing for customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Armored Reconnaissance Specialist
United States Army
03.1997 - 10.2002
- Conducted detailed analysis of reconnaissance data to support mission planning and execution.
- Collaborated with cross-functional teams to develop effective surveillance strategies and tactics.
- Trained junior personnel on reconnaissance procedures and operational best practices.
- Reduced operational risks by performing thorough route planning and identifying potential hazards.
- Improved team efficiency through meticulous planning and coordination of reconnaissance missions.
- Maintained high levels of physical fitness to meet the demanding requirements of challenging recon missions in diverse environments.
Education
Master of Social Work - Social Work
Fayetteville State University
Fayetteville, NC05-2027
Bachelor of Arts - History
Fayetteville State University
Fayetteville, NC12-2007
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
North Carolina Correctional Institution For Women
03.2008 - 08.2012
Customer Service Representative
Uhaul Moving And Storage
07.2004 - 07.2005
Car Salesperson
Leith Cars
11.2003 - 06.2004
Armored Reconnaissance Specialist
United States Army
03.1997 - 10.2002
Master of Social Work - Social Work
Fayetteville State University
Bachelor of Arts - History
Fayetteville State University
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