Ambitious and hardworking college student dedicated to academic success and personal growth. Passionate about applying my skills and experiences to contribute meaningfully to the workplace while building a strong foundation for future opportunities.
Overview
3
3
years of professional experience
Work History
Fry Cook
Jack in the Box
Phoenix, AZ
09.2022 - 10.2022
Prepared and cooked food items to meet quality and safety standards in a fast-paced kitchen environment. - Maintained kitchen inventory and ensured food supplies were stocked and organized. - Contributed to a positive team atmosphere during high-demand shifts.
Kept stations stocked and ready for use to maximize productivity.
Set up work stations prior to opening to minimize prep time.
Used grills, deep fryers and griddles to cook food.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Ensured compliance with standard operating procedures at all times.
Technical Support Representative
T-Mobile
Phoenix, AZ
01.2022 - 06.2022
Delivered high-quality technical support to customers, resolving product issues efficiently and effectively. - Assisted clients with troubleshooting and provided step-by-step solutions for technical concerns. - Documented customer interactions and feedback to enhance service delivery and processes.
Ensured compliance with company policies and procedures regarding technical support operations.
Assisted customer in understanding products, components and systems using technical demonstration.
Resolved escalated customer service issues in a timely manner.
Student Teacher
Bernard Black School
Phoenix
09.2020 - 05.2021
Supported lead teachers by planning and delivering engaging lessons for students. - Assisted with grading, classroom management, and fostering a positive learning environment. - Collaborated with fellow educators to implement effective teaching strategies tailored to student needs.
Collaborated with faculty members to discuss student progress and develop strategies for improvement.
Accepted constructive criticism and feedback with positivity in areas requiring improvement.
Observed lead teacher and provided constructive feedback for mutual professional growth.
Encouraged critical thinking skills by posing open-ended questions during lessons.
Student Tutor
Cesar Chavez School
Phenix City, AZ
09.2019 - 05.2021
Provided individualized tutoring to students to enhance their academic performance and understanding of key concepts. - Collaborated with teachers to design lesson plans tailored to diverse learning styles. - Monitored student progress, and provided constructive feedback to encourage improvement.
Encouraged active participation among all students during tutoring sessions.
Integrated technology into tutoring sessions to enhance learning experiences.
Maintained a safe and supportive environment conducive to learning.
Adapted teaching methods and materials to meet students' varying needs and interests.
Cashier
Fry’s
Phoenix, AZ
03.2020 - 01.2021
Processed transactions accurately and maintained excellent customer service in a high-paced retail environment. - Assisted with stocking inventory, organizing shelves, and ensuring cleanliness throughout the store. - Resolved customer concerns and inquiries promptly and professionally
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers promptly and responded to questions.
Education
Bachelor of Science - Kinesiology
Western New Mexico University (WNMU)
Silver City, NM
05-2027
Bachelor of Science - Criminal Justice
Western New Mexico University (WNMU)
Silver City, NM
05-2027
Associate of Arts -
Western New Mexico University (WNMU)
Silver City, NM
12-2023
High School Diploma -
Cesar Chavez High School
Phoenix, AZ
05-2021
Skills
- Effective communication and interpersonal skills - Proficient in problem-solving and conflict resolution - Time management and multitasking in high-pressure environments - Strong technical troubleshooting and customer support abilities - Experience in tutoring, teaching, and adapting learning strategies - Skilled in food preparation and safety compliance