Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aasteria Dunn

Indianapolis,IN

Summary

Focused Company Trainer with expertise in performance evaluation and mentoring. Committed to implementing best practices that drive process improvement and enhance team performance, ensuring successful onboarding and integration of new employees.

Overview

10
10
years of professional experience

Work History

Phlebotomist + Company Trainer

Quest Diagnostics
Dallas , Tx
12.2015 - Current
  • During my 10 years at Quest Diagnostics, I have worked as a float for five years, and as a group lead for four years with the company.
  • Act as a mentor and resource person for new employees, assisting with their transition into the PSC work environment and their familiarity with department protocols, practices, and procedures.
  • Facilitated onboarding sessions for diverse employee groups, ensuring smooth transitions into roles.
  • Collaborated with lab staff to streamline sample processing procedures for improved efficiency.
  • Led weekly team meetings to monitor TNP progress and address operational challenges.
  • Provided training and coaching to phlebotomists, enhancing performance evaluations as needed.
  • Implemented best practices that elevated team performance and effectiveness.
  • Conducted training sessions on company SOPs and safety requirements for new hires.

Education

Some College (No Degree) - Phlebotomy

Ivy Tech Community College of Indiana
Indianapolis, IN

Medical Assistant Diploma -

Kaplan College
Indianapolis, IN

Skills

  • Employee training and development
  • Quality assurance
  • Performance evaluation
  • Process improvement
  • Effective feedback delivery
  • Team collaboration
  • Subject matter expertise

Timeline

Phlebotomist + Company Trainer

Quest Diagnostics
12.2015 - Current

Some College (No Degree) - Phlebotomy

Ivy Tech Community College of Indiana

Medical Assistant Diploma -

Kaplan College