Gurung Aastha
North Richland Hills,Texas
Summary
Experienced customer service representative skilled in handling customer service, resolving issues and customer satisfaction .Detail-oriented and hardworking student pursuing a Bachelor of Science in Information System with a passion of delivering exceptional service and customer satisfaction. Strong customer service and problem solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Accountant
Barahi Resort Nepal
01.2019 - 11.2024
- Managed financial data and transaction using accounting software and MS Excel
- Collaborated with team more than 40 employees to facilitate sales operations, providing support and guidance on pricing strategies, inventory management and customer transaction
- Recognized for proficiency in technology utilization and contribution to process improvements, resulting in increased productivity and cost saving for the organization.
Restaurant Manager
Keeks Eggrolls Wings
Fort Worth, Texas
- Leveraged data analytics tools to analyze sales trends, customer preferences, and operational efficiency, informing strategic decision-making
- Experience in implementing and managing technology solutions in restaurant environment
- Excellent communication and leadership abilities
- Time management and multi-tasking capabilities.
Education
Bachelor of Science in Information System -
St Cloud State University
05.2025
Skills
- Strong understanding of data structures and algorithms
- Proficient in HTML, Python and Java basic languages
- Excellent problem solving abilities
- Excellent organizational and time management skills, with the ability to collaborate with cross-functional teams external partners
- Quick learner with a passion for expanding technical knowledge
- Data Entry
Accomplishments
- Ranked 1st position as the most discipline student at Global Collegiate School
- Awarded the Leadership Scholarship for organizing Nepali Student Association demonstrating exceptional leadership, teamwork, and commitment to community service
Coursework
- Data Structures and Algorithms
- Introduction to Python
- Introduction to Java
- Introduction to Html
Timeline
Assistant Accountant
Barahi Resort Nepal
01.2019 - 11.2024
Restaurant Manager
Keeks Eggrolls Wings
Bachelor of Science in Information System -
St Cloud State University
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