Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Aatiyah Johnson

Aatiyah Johnson

Newark,NJ

Summary

Talented with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization and cleanliness. Conscientious sanitation professional skilled at safely and efficiently collecting and cleaning materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Focused Job Title providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Seasoned facilities team member with expertise in cleaning, stocking and maintaining Type and Type facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Cleaner

K’S FREEDOM CLEANING
08.2013 - Current
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained floor cleaning and waxing equipment.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Supervised supplies in inventory and submitted reorder requests.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Mail Handler

United States Post Office
12.2017 - 09.2022
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Performed routine preventive maintenance on sorting machines and removed envelope jams.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Stamped sealed and sorted mail for delivery to other brances.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Monitored performance of all processing machines to identify and address any operational issues.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Used automated mail processing equipment to sort and collate mail.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.

Cashier

Walmart
09.2017 - 12.2017
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Upsold additional products and services to customers, increasing revenue.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Tallied cash drawer at beginning and end of each work shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Addressed customer needs and made product recommendations to increase sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered questions about store policies and addressed customer concerns.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Stocked, tagged and displayed merchandise as required.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Gate Attendant Customer Service

Hertz Car Rental
01.2017 - 08.2017
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Set up new sales displays each week with fresh merchandise.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Issued access cards to authorized personnel to monitor access points.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Examined doors, windows and gates to verify security.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Frequently reviewed security cameras and reported security breaches to management.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored gate areas and addressed security situations with management.
  • Communicated with site personnel by relaying information via radio calls.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Disbursed and recorded appropriate gate passes.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Operated electronic security control systems and emergency response systems during patrols.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Picker & Packer

Amazon
08.2015 - 01.2016
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Transported merchandise pallets to move in warehouse.
  • Supervised and trained new staff in performing census.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Pre-assembled containers to be easily selected by packing associates.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Kept work areas neat, clean and free from debris.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Used RF scanners to track orders and verify accuracy.
  • Followed orders precisely for correct items, sizes and quantities.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Operated manual and electric pallet jacks to move merchandise.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Prepared and checked outbound shipments for accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Worked fast to meet assigned daily picking quotas.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Sorted and organized items in designated areas for easy access.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Education

Medical Assistant

Drake College of Business
Newark, NJ
08.2010

Business And Finance

West Side High School
Newark, NJ
09.2007

Skills

  • Active Listening
  • Routine Maintenance
  • Handling Procedures
  • Facility Upkeep
  • Critical Thinking
  • Floor Scrubbing
  • Service Quality
  • Waste Removal
  • Food Safety Guidelines
  • Sanitizing Surfaces
  • Complex Problem-Solving
  • Laundry Services
  • Floor Care
  • Special Requests
  • Conflict Alleviation
  • New Employee Training
  • Customer Satisfaction
  • Daily Facility Operations
  • Trash Pickup
  • Supply Replenishment
  • OSHA Standards
  • Inventory Restocking
  • Safe Waste Disposal Techniques
  • Disinfection Procedures
  • Company Quality Standards
  • Debris Collection
  • Documenting Hours Worked
  • Public Safety
  • Reading Comprehension
  • Safety Standards
  • Operational Safety
  • Inventory Records
  • Hand and Power Tool Operation
  • Learning Strategies
  • Conscientious and Detail-Oriented
  • Guest Safety
  • Checklists and Recordkeeping
  • Productivity and Time Management
  • Facility and Site Cleaning
  • Adaptable and Flexible
  • Providing Feedback
  • Handle Hazardous Chemicals
  • Sanitization Techniques
  • Cleaning Solution Preparation
  • Site Safety
  • Biohazard Disposal
  • Communication and Interpersonal Skills
  • Operating Heavy Machinery
  • Social Perceptiveness
  • Organizing Supplies
  • Maintain Equipment
  • HAZMAT Training
  • Workplace Safety

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Certified Medical Assistant Drake College Of Business 2010-current

Timeline

Mail Handler

United States Post Office
12.2017 - 09.2022

Cashier

Walmart
09.2017 - 12.2017

Gate Attendant Customer Service

Hertz Car Rental
01.2017 - 08.2017

Picker & Packer

Amazon
08.2015 - 01.2016

General Cleaner

K’S FREEDOM CLEANING
08.2013 - Current

Medical Assistant

Drake College of Business

Business And Finance

West Side High School

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Aatiyah Johnson