Aava Dowdell

Administrative Support & Guest Coordination

• Delivered responsive support in a fast-paced front desk environment, coordinating time-sensitive student checkouts, and managing over 25 daily communications with parents, staff, and students.
• Maintained confidential records and processed withdrawal requests with efficiency, helping students transition smoothly while addressing concerns with discretion and care.
• Demonstrated strong organization, reliability, and adaptability when managing overlapping requests and urgent changes.
• Practiced clear, friendly, and firm communication with both adults and students, upholding professionalism under pressure.
• Modeled on-time responsibility, attention to detail, and a guest-focused attitude during high-volume school hours.

Educational Support & Inclusive Guest Services

• Assisted special education teachers and students in daily classroom routines, personal support needs, and on-campus activities, always maintaining a calm, compassionate presence.
• Applied physical strength, emotional composure, and real-time problem-solving to safely support older students, including those with behavioral challenges, during transitions such as entering vehicles or classroom spaces.
• Ensured food safety for students with severe allergies by assisting with meal monitoring and applying strict awareness of cross-contact risks.
• Provided inclusive support by preparing learning materials, monitoring allergy needs, and ensuring emotional safety for all students.
• Demonstrated patience, empathy, and leadership in group settings, helping to create a respectful and cooperative environment.
• Collaborated with SPED staff as a flexible team member, adapting to unexpected challenges with professionalism and focus.