Aayush Bhatt
Food & Beverages
Aspen,Colorado 81611
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Intern Trainee- Hotel Management
Aspen Meadows Resort
12.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
Food and Beverage Sales
The Club
03.2022 - 11.2022
- Collaborated with other food and beverage attendants to provide prompt, smooth, and excellent service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- maintained a clean and organized restaurant to comply with hygiene and health regulations.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Assisted with the setup and breakdown of events, banquets, and parties to comply with logistics.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Working on existing prospects and funneling new prospects by working on different industry segments.
- Ensured that there was a repeat customer cycle, which we focused on by ensuring maximum guest retention was possible with anticipatory service.
Food and Beverage Associate
St. Regis Hotels -
04.2021 - 02.2022
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Maintained stock levels of cups, lids, straws, and condiments throughout the shift.
- Greeted and seated guests to provide a friendly and welcoming experience.
- Set and enforce performance and service standards to maintain a consistent, high-quality environment devoted to customer satisfaction.
- Opened, poured, and served hot and cold beverages to customers to complement the food and dining experience.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Verified prepared food met standards for quality and quantity before being served to customers.
- utilized the POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders, and refilling glasses.
- Distributed food to waiters and waitresses to serve customers.
Education
Bachelor of Science - Hotel Management
Rizvi College of Hotel Management
Bandra-West, Mumbai09.2020
Skills
- Clerical Support
- Presentations
- Supply Restocking
- Spreadsheet Tracking
- Outstanding Communication Skills
- Interpersonal and Social Skills
- Fast Learner
- Initiative
- Multitasking and Organization
- Customer service
- Time management
Travelling , Playing Cricket,
Travelling :
- Love to explore new places
- Desire to meet new people
- Experience different cultures
- Learn about different customs and traditions
Cricket- Real a stress-buster activity.
Though I have not played cricket on a professional level, yes, it is one of my favorite activity to do during my leisure time and helps to relieve stress.
Languages
English
Elementary (A2)
Timeline
Intern Trainee- Hotel Management
Aspen Meadows Resort
12.2022 - Current
Food and Beverage Sales
The Club
03.2022 - 11.2022
Food and Beverage Associate
St. Regis Hotels -
04.2021 - 02.2022
Bachelor of Science - Hotel Management
Rizvi College of Hotel Management
Similar Profiles
Anna ToneyAnna Toney
Cook at Aspen Meadows ResortCook at Aspen Meadows Resort
Jared ClarkJared Clark
Jr Sous Chef at Aspen Meadows ResortJr Sous Chef at Aspen Meadows Resort
Tina HigginsTina Higgins
MANAGER at Aspen Meadows Pet ResortMANAGER at Aspen Meadows Pet Resort