Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

AB Jason Lee KIM ( Klo Kwe Moo)

Fort Wayne,IN

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Flexible hard worker ready to learn and contribute to team success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Kiddie Academy
Fort Wayne, IN
04.2022 - Current

At kiddie Academy, we nurture the qualities in children that inspire them to explore, connect and excel in every facet of their lives. making a difference is why we're here, and what fuels us succeed.



Supervisor

Masterspa
Fort Wayne, IN
05.2019 - 04.2022
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Utilized lean practices to balance workflow and alleviate redundancy.
  • Oversaw equipment modifications and upgrades.
  • Resolved issues quickly to maintain productivity goals.
  • Reduced obstacles and variables to maintain production performance and meet deadlines.
  • Collaborated across departments to establish project guidelines and create unique products to drive profitability.

Assistant General Manager

Panera Bread
Fort Wayne, IN
06.2019 - 03.2022

train new hire

inventory

catering sale

daily store operation

truck order

interview

schedule

General Manager

Panda Express
Warsaw, IN
05.2019 - 08.2021
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.

Assistant General Manager

Panera Bread
Alpharetta, GA
06.2017 - 05.2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.

Front Service Manager

Chipotle
Sandy Springs, GA
04.2017 - 12.2018
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Motivated, led and supported employees to maintain low turnover.

Senior Project Safety Adviser

Dekalb-Atlanta Senior Center
Atlanta, GA
08.2016 - 03.2018
  • Monitored and enforced safety behaviors and policies at worksites.
  • Managed safety meetings and training workshops to inform workers of new policies and educate on safety practices.
  • Identified, documented and recommended corrective procedures for safety concerns.
  • Conducted field inspections of sites, procedures and protective gear to assess compliance with safety standards.

Atlanta Private Tutor

Atlanta Tutors
Atlanta, GA
09.2014 - 05.2016
  • Coached students through challenging material with positive reinforcement and encouragement.
  • Supported students by identifying and addressing specific concerns.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.

After-School Teacher

Raya City Hope Community
Atlanta, GA
01.2013 - 08.2014
  • Taught students subject-specific material, learning strategies and social skills.
  • Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.

Education

Bachelor's Degree - Early Childhood Special Education

Emory University
Atlanta, GA
2019

Associate Degree - Early Childhood Education

Georgia State University
Atlanta, GA
07.2016

Associate in Engineering Technology - Mechanical Engineering Technology

Georgia Perimeter College
Decatur, GA
05.2014

High School Diploma -

Clarkston High School
Clarkston, GA
05.2012

Skills

  • Decision Making
  • Originality and Creativity
  • Focus and Follow-Through
  • Customer Service Management
  • Records Organization and Management
  • Business Leadership
  • Problem Anticipation and Resolution
  • Assignment Delegation
  • Mathematical Calculation and Reasoning
  • Staff Scheduling
  • Goal Setting
  • Financial Statement Review
  • Recruitment and Hiring
  • Team Leadership
  • Policy Development and Enforcement
  • Cost Reduction
  • Employee Motivation
  • Sales Promotion
  • Training Management
  • Verbal and Written Communication

Accomplishments

  • Leadership - Served as key contributing member to Leadership team.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to General Manager due to Dedication and Contribution that achieved Positive Same Store Sale From Negative 17% to Positive 42%

Affiliations

Meditate

Yoga

Track

Swimming

Hiking

Fishing

Cooking

Reading

Singing

Recording

Piano

Guitar

Violin

Song Writer

Poets

Writing Monthly Journal

Volunteers

Certification

Best Tutor Of The Year 2013 Raya After School

Most Caring Teacher Of The Year 2014 City Hope Community

Best Performer In Recruiting & Staffing Of The Year 2015 Chipotle

Best Performer In Sale Of The Quarter Panda Express 2018 Alpharetta Store # 1801

2017 Poet Of The Year GSU

Timeline

Assistant Teacher

Kiddie Academy
04.2022 - Current

Assistant General Manager

Panera Bread
06.2019 - 03.2022

Supervisor

Masterspa
05.2019 - 04.2022

General Manager

Panda Express
05.2019 - 08.2021

Assistant General Manager

Panera Bread
06.2017 - 05.2019

Front Service Manager

Chipotle
04.2017 - 12.2018

Senior Project Safety Adviser

Dekalb-Atlanta Senior Center
08.2016 - 03.2018

Atlanta Private Tutor

Atlanta Tutors
09.2014 - 05.2016

After-School Teacher

Raya City Hope Community
01.2013 - 08.2014

Bachelor's Degree - Early Childhood Special Education

Emory University

Associate Degree - Early Childhood Education

Georgia State University

Associate in Engineering Technology - Mechanical Engineering Technology

Georgia Perimeter College

High School Diploma -

Clarkston High School
AB Jason Lee KIM ( Klo Kwe Moo)