Abigail Parton
Tacoma,WA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Tacoma Java Co
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Bigfoot Java
10.2021 - 03.2023
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Support Staff Member
Hops N Drops
08.2019 - 06.2020
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Sumner High School
Sumner, WA06.2019
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Food Safety
- Cleanliness standards
- Order Accuracy
Timeline
Barista
Tacoma Java Co
07.2023 - Current
Barista
Bigfoot Java
10.2021 - 03.2023
Support Staff Member
Hops N Drops
08.2019 - 06.2020
High School Diploma -
Sumner High School