Sarah Ahlgren
Summary
Experienced medical office professional with 20 years of expertise delivering exceptional patient care across diverse medical settings. Proven ability to manage patient interactions, perform clinical tasks, and ensure a positive, empathetic patient experience. Recognized for a strong commitment to patient well-being, meticulous attention to detail, and upholding confidentiality and professionalism. Additionally, I bring 6 years' experience as an Administrative Assistant providing high-level administrative support. Adept at using office software, maintaining accurate records, and managing schedules with exceptional organizational skills. Known for strong attention to detail, excellent communication, and problem-solving abilities. I have a proven track record of enhancing office efficiency and supporting executive teams effectively.
Overview
15
15
years of professional experience
Work History
Admin Assistant
Newland Legal
12.2020 - Current
- Assisted in smooth office operations by performing various duties such as filing, data entry, phone management, and case file updates
- Contributed to the successful delivery of important legal documents, including subpoenas, summonses, and complaints
- Coordinated logistics for process serving, scheduling, and dispatching.
- Focused on accuracy and compliance while preparing and filing legal documents
- Utilized a variety of databases to conduct investigations and locate individuals for service
- Logged service attempts and outcomes, managed case files, and updated status reports
- Resolved challenging situations by successfully locating difficult-to-find individuals.
Home Health Hospice Aide
Quintin Banister (Private Patient)
03.2015 - 05.2020
- Ensured privacy, dignity, and comfort for end-of-life care patient
- Gave compassionate, hands-on care for a terminal cancer patient also undergoing regular dialysis treatments
- Coordinated and administered medications in adherence to prescribed schedules.
- Monitored and documented blood glucose and insulin levels
- Managed the scheduling and coordination of medical appointments.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members
- Cultivated long-term relationships based on kindness and excellent communication skills with patients and their families
- Assisted in providing end-of-life care.
Administrative Assistant/Receptionist
Biomoles, Inc
10.2012 - 02.2015
- Provided administrative support to the CEO optimizing office operations and communication
- Managed filing systems, mail routing, and vendor relations
- Monitored lab supplies, placed orders, and set up/calibrated equipment
- Collected and processed blood/tissue samples, ensuring accuracy and aseptic techniques
- Enhanced patient satisfaction through compassionate care and efficient phlebotomy services
- Supported lab technicians by organizing samples and streamlining workflows.
- Collaborated with cross-functional teams to advance projects from concept to completion.
Medical Assistant/Receptionist
Seattle Medical And Wellness Clinic
08.2009 - 11.2010
- Aided in meeting operational needs by supporting office staff with administrative duties
- Successfully operated a multi-line phone system while ensuring exceptional patient service
- Scheduled appointments, handled patient registration and collected payments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses
- Prepared and sanitized rooms prior to surgical procedures and assisted surgeons during operations with medical equipment
- Exhibited the ability to maintain composure and resolve issues in real-time during high-stress, critical situations.
- Oversaw patient care throughout the entire admission-to-discharge process, averaging 10+ patients daily.
- Ensured precise assessment of gestational age through vaginal ultrasounds.
- Collected lab specimens such as blood, urine, oral and vaginal swabs to prepare for lab testing.-
- Performed a variety of CLIA-Waived tests like HCG, HCT, HGB to ensure accurate results.
Education
Licensed Practical Nursing & Medical Assisting
NORTH SEATTLE COMMUNITY COLLEGE
Seattle, WA09.2000
Blanchet High School
Seattle, WA06.1995
Skills
- Excellent Verbal and Written Communication
- Customer Service
- Administrative Support
- Complex Problem-Solving
- Data Entry and Filing
- 45 WPM Typing Speed
- Healthcare Education
- Well Trained in Phlebotomy & Specimen Processing
- Proficient in Microsoft Office
- Organization and Time Management
- Adaptable and Flexible
- Teamwork and Collaboration
- Warm, Compassionate Patient Care
Accomplishments
- With over 20 years of experience in the healthcare sector, I began my career as a phlebotomist and subsequently advanced to the role of a Medical Assistant/Patient Care Technician. I possess extensive proficiency in both front-office and back-office functions
- I have also been employed by several staffing agencies, including Maxim Healthcare, MedTemps, LabTemps, and Nuwest Group, across various roles. Notable assignments include serving as a Lab and Sterilization Technician at Virginia Mason Urology Clinic, Medical Receptionist for numerous private practices, and Phlebotomist at Monroe General Hospital, Providence, and Northwest among others.
Timeline
Admin Assistant
Newland Legal
12.2020 - Current
Home Health Hospice Aide
Quintin Banister (Private Patient)
03.2015 - 05.2020
Administrative Assistant/Receptionist
Biomoles, Inc
10.2012 - 02.2015
Medical Assistant/Receptionist
Seattle Medical And Wellness Clinic
08.2009 - 11.2010
Licensed Practical Nursing & Medical Assisting
NORTH SEATTLE COMMUNITY COLLEGE
Blanchet High School