Yvonne Steward
Hampton,VA
Summary
With a proven track record at Life Scape, I excel in delivering compassionate care and implementing effective care plans. My expertise in G-tube care and ability to solve complex problems quickly have significantly enhanced patient satisfaction. I am recognized for my interdisciplinary communication skills and commitment to healthcare ethics, making a tangible difference in patient outcomes.
Knowledgeable Certified Nurses Assistant with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Xclusive Medical Staffing
04.2024 - Current
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
- Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
- Provided empathetic support to patients experiencing emotional distress or confusion.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like fall mats and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Travel Certified Nursing Assistant
Shift Seekers
08.2023 - Current
- Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.
- Managed challenging behaviors displayed by patients with mental health issues or dementia, maintaining a safe environment for all involved parties.
- Contributed to the reduction of hospital readmissions by closely following care plans and promptly addressing any changes in patients'' conditions.
- Assessed vital signs, pain levels, and physical needs daily, adjusting care accordingly to optimize patient wellness.
- Enhanced patient comfort by providing compassionate and attentive care during travel assignments.
- Demonstrated cultural sensitivity when working with diverse patient populations, fostering trust and rapport between caregiver and patient.
- Provided high-quality personal care services to patients, ensuring their dignity and privacy were maintained at all times.
- Achieved faster response times during emergencies by staying consistently aware of changing situations.
- Promoted teamwork within the nursing unit by assisting fellow CNAs in their duties as needed, creating a positive work atmosphere conducive to quality patient care outcomes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Supported needs of 18+ residents under long-term care.
Coordinator of Support Services
Life Scape
05.2022 - 07.2023
- Prioritized workload effectively to manage competing deadlines while maintaining a high level of responsiveness to incoming requests.
- Streamlined support services processes for improved team productivity and client satisfaction.
- Developed innovative solutions to address unique challenges faced by clients, delivering tailored support services aligned with their specific needs.
- Developed clear communication channels within the team, fostering collaboration and information sharing.
- Maintained detailed records of client interactions, enabling accurate tracking of recurring issues and areas requiring improvement.
- Ensured compliance with company policies and industry standards through diligent monitoring of support services operations.
- Served as a liaison between clients and internal departments, expediting resolution of complex cases while maintaining strong relationships.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Conducted performance reviews to support employee development.
- Trained staff on best practices to enhance service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Assisted nursing department with employee med certifications by hands on training to ensure all staff were trained correctly. Along side obtaining my own med cert, insulin, and G tube certs were all up to date.
- ** Scheduling
Lead Dsp
Life Scape
04.2019 - 05.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
Education
GED -
DMACC
Des Moines, IA02-2010
No Degree - Certified Nursing Assistance
Tri State Nursing
Sioux City, IA07-2001
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Alzheimer's and dementia care
- Compassionate caregiver
- Patient-focused care
- Medical terminology
- End-of-life care
- Adaptable
- Healthcare ethics
- Geriatric care
- Complex Problem-solving
- Care plan implementation
- Interdisciplinary communication
- Quick problem solver
- G-tube care
- Dementia and Alzheimer's care
Accomplishments
- Supervised team of 16 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 20+ in the development of Person Centered Care Plans.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Certified Nursing Assistant
Xclusive Medical Staffing
04.2024 - Current
Travel Certified Nursing Assistant
Shift Seekers
08.2023 - Current
Coordinator of Support Services
Life Scape
05.2022 - 07.2023
Lead Dsp
Life Scape
04.2019 - 05.2022
GED -
DMACC
No Degree - Certified Nursing Assistance
Tri State Nursing
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