Aaron Heal
Cedar Falls,IA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and financial management, notably at Starbucks. Excelled in creating a positive environment and streamlining operations, ensuring high accuracy in cash handling and bank deposits. Adept at fostering team collaboration and leveraging strong problem-solving skills to enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Caribou Coffee
08.2023 - 03.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Student Supervisor
UNI Dining Department
08.2021 - 10.2022
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
Cashier
Walmart
07.2020 - 12.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Environmental Science
University of Wisconsin, Milwaukee
Milwaukee, WI12-2025
Degree Seeking - Environmental Sciences
University of Northern Iowa
Cedar Falls, IA12-2024
Associate of Science - Biological Sciences
Rock Valley College
Rockford, IL12-2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Bank Deposit Preparation
- Budget Development
- Cashier supervision
- Financial records oversight
Certification
- Wildlife and Forestry Conservation Diploma from Penn Foster
Timeline
Barista
Starbucks
07.2024 - Current
Barista
Caribou Coffee
08.2023 - 03.2024
Student Supervisor
UNI Dining Department
08.2021 - 10.2022
Cashier
Walmart
07.2020 - 12.2020
Bachelor of Science - Environmental Science
University of Wisconsin, Milwaukee
Degree Seeking - Environmental Sciences
University of Northern Iowa
Associate of Science - Biological Sciences
Rock Valley College