Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Quote
Timeline
Projects
LEADERSHIP EXPERIENCE AND VOLUNTEER ACTIVITIES
Projects
LEADERSHIP EXPERIENCE AND VOLUNTEER ACTIVITIES
AccountManager

Asmau Baffa

Roswell,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ux Design position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
2
2
Certificate

Work History

UX/UI Designer Intern

Resilience
Tampa, FL
06.2022 - Current
  • Developed and implemented procedures for ongoing Web site revision.
  • Identified problems uncovered by testing and customer feedback and correct problems and referred problems to appropriate personnel for correction.
  • Developed and documented style guidelines for Web site content.
  • Determined design requirements and analyzed user feedback to improve design quality.
  • Collaborated with teammates to deliver valuable features meeting business and customer needs.
  • Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
  • Identified issues, analyzed information and provided solutions to problems

Customer Service Representative

Edventure Nigerian Passport And Visa
Atlanta, GA
06.2021 - 08.2021
  • Supported 5 customer service goals and enhanced relations through friendly, knowledgeable, and positive communication
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
  • Documented 100 conversations with customers to track requests, problems, and solutions, numbering in high 200 per day
  • Met and exceeded productivity targets by 21% by handling every interaction with top-notch care in hope of providing best customer service experience possible
  • Assisted over 200 customers in making payments on accounts and setting up payment plans
  • Addressed over 20 inquiries, resolved around 19 of them daily, and managed customer issues as well as customer relations

Data Entry Clerk

Nigerian Consulate Atlanta
Atlanta, GA
03.2020 - 08.2021
  • · Entered data into approximately 80 spreadsheets, 500 documents, and 2 databases daily. While maintaining 99% accuracy rate
  • · Transferred around 100 pieces of written information into 2 different databases daily to maintain consistency and accuracy of over 5,000 clients’ records and over 300 project details.
  • · Adhered to and upheld strict data confidentiality policy to prevent information leakage for 1,000 clients consulate serves
  • · Organized 1,000 data points to provide controllers with vital visa information needed to streamline visa application process while minimizing error

Education

Bachelor of Arts - Computer Science

Georgia State University
Atlanta, GA
05.2023

Associate of Arts - Computer Science

Georgia Perimeter College
Alpharetta, GA
08.2021

Skills

  • Web Application Development
  • User Expectations
  • Figma
  • Adobe XD
  • WordPress
  • Microsoft Office
  • Adobe illustrator
  • Prototype
  • Wireframe
  • Multi-tasking
  • Bilingual
  • Java Programming
  • C programming

Certification

Figma for Ux Design , LinkedIn Certificate

Adobe XD for Designers , LinkedIn Certificate


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

UX/UI Designer Intern

Resilience
06.2022 - Current

Customer Service Representative

Edventure Nigerian Passport And Visa
06.2021 - 08.2021

Data Entry Clerk

Nigerian Consulate Atlanta
03.2020 - 08.2021

Bachelor of Arts - Computer Science

Georgia State University

Associate of Arts - Computer Science

Georgia Perimeter College

Projects

· Used arrays, array’s structure, and pointers to calculate monthly payments and print a table of payments schedules for various types of loans in C programing

· Used For-Statement, Java.swing, Java. awt and created parameters to develop a widget in Java for displaying the time in five different countries, with each time being shown in its clock

· Used Figma to design a Medicare Application

· Used WordPress to create a personal website on my Academic accomplishments

· Used Figma to design an update of a website and design a wedding card.

· Used Figma to design a bobble popping game.

LEADERSHIP EXPERIENCE AND VOLUNTEER ACTIVITIES

· UNICEF: Raised $1000 for kids refugees by selling snacks and beverages

· Committee member at American Asian Student Association: Prepared and distributed meeting agenda to 100+ members, maintained records, marketed club events, processed pre-and post-event forms, and purchase orders for food/beverage and supplies

· V.I.S.A leader at Georgia state university: Helped and Guided 15+ international Students by letting them know what they need to know to succeed in their academic journey in a foreign country.

· Blood drive: prepared and distributed drinks and food to 50+ donors. Answered questions and inquiries they might have and ensured they were safe throughout the whole process.

Projects

· Used arrays, array’s structure, and pointers to calculate monthly payments and print a table of payments schedules for various types of loans in C programing

· Used For-Statement, Java.swing, Java. awt and created parameters to develop a widget in Java for displaying the time in five different countries, with each time being shown in its clock

· Used Figma to design a Medicare Application

· Used WordPress to create a personal website on my Academic accomplishments

· Used Figma to design an update of a website and design a wedding card.

· Used Figma to design a bobble popping game.

LEADERSHIP EXPERIENCE AND VOLUNTEER ACTIVITIES

· UNICEF: Raised $1000 for kids refugees by selling snacks and beverages

· Committee member at American Asian Student Association: Prepared and distributed meeting agenda to 100+ members, maintained records, marketed club events, processed pre-and post-event forms, and purchase orders for food/beverage and supplies

· V.I.S.A leader at Georgia state university: Helped and Guided 15+ international Students by letting them know what they need to know to succeed in their academic journey in a foreign country.

· Blood drive: prepared and distributed drinks and food to 50+ donors. Answered questions and inquiries they might have and ensured they were safe throughout the whole process.

Asmau Baffa