- Crafting and DIY Projects
- Volunteering
- Cooking
- Volunteer Work
- Road Trips
Abagail House
Daphne,AL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Food
07.2025 - 09.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and ensured accurate product delivery.
- Familiarized with company products to provide informed recommendations.
- Collaborated with team members to enhance service quality.
- Maintained cleanliness and organization of service areas to ensure efficient operations.
Front Office Assistant
Cheryl Finnegan Attorney at Law
06.2025 - 07.2025
- Managed front desk operations, ensuring efficient appointment scheduling and patient check-ins.
- Assisted in maintaining organized client files.
- Responded to client inquiries via phone and email, providing timely information and support.
- Processed incoming mail and documents, ensuring proper distribution within the office.
- Maintained a clean and professional reception area, enhancing client experience.
Dental Receptionist
Peachtree Center Cosmetic Dental Health
06.2024 - 08.2024
- Greeted patients and managed check-in processes to enhance patient experience.
- Scheduled appointments and coordinated patient flow.
- Maintained accurate patient records using electronic health record systems.
- Assisted with insurance verifications and informed patients of coverage details.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Education
High School Diploma -
Daphne High School
Daphne, AL05-2027
Skills
- Customer service
- Data entry
- Computer proficiency
- Professional telephone demeanor
- Scheduling
- Paperwork processing
- Appointment scheduling
- Filing
- Retail store support
Interests
Timeline
Customer Service Representative
Food
07.2025 - 09.2025
Front Office Assistant
Cheryl Finnegan Attorney at Law
06.2025 - 07.2025
Dental Receptionist
Peachtree Center Cosmetic Dental Health
06.2024 - 08.2024
High School Diploma -
Daphne High School