Abagail Suchan
Altoona,WI
Summary
Top-notch Bartender Shift Manager delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Reboot Social
09.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Bartender/Cook
Gumby's
04.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Bar Manager
HyVee
05.2022 - 09.2022
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Hostess Manager/Server/Prep Cook
Crooked Pint
08.2019 - 04.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
05.2015
Certificate - Assistant Nursing
01.2015
Timeline
Bartender Shift Manager - Reboot Social
09.2022 - Current
Bar Manager - HyVee
05.2022 - 09.2022
Bartender/Cook - Gumby's
04.2021 - Current
Hostess Manager/Server/Prep Cook - Crooked Pint
08.2019 - 04.2021
Ashland High School - High School Diploma,
Wisconsin Indianhead Technical College - Certificate , Assistant Nursing
Skills
- Responsible Alcohol Service
- Sales Expertise
- Patron Experiences
- Dining Room Management
- Cleaning and Organization
- Cutting Techniques
- Effective Prioritization
- Organizational Talent
- Dining Reservations
- Menu Coordination
- Guest Satisfaction
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