Abai Abdullahi
Columbus
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Administrative Assistant
Crossdock Systems
Columbus
01.2023 - 05.2025
- Coordinated office schedules and maintained calendars for management teams.
- Managed incoming calls and directed inquiries to appropriate personnel.
- Conducted research to support project planning and decision-making processes.
- Trained new staff on administrative protocols and office software systems.
- Implemented office procedures to improve workflow efficiency across departments.
- Facilitated communication between departments to ensure project alignment and progress.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Lease Consultant
Cortland
Columbus
02.2020 - 12.2022
- Assisted residents with lease agreements and renewal processes.
- Coordinated property tours for prospective tenants and answered inquiries.
- Managed resident communication through email and phone interactions.
- Processed rental applications and conducted background checks efficiently.
Medical Assistant
OhioHealth Grant Medical Center
Columbus
05.2017 - 01.2020
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate patient records using electronic health record systems.
- Administered medications and injections under physician supervision.
- Coordinated patient appointments and managed scheduling efficiently.
- Educated patients on treatment plans and healthcare practices effectively.
- Handled laboratory specimens, ensuring proper collection and storage procedures.
- Supported front office operations by managing phone calls and inquiries professionally.
Delivery Driver
Home Depot
Columbus
07.2014 - 04.2017
- Delivered products to customer locations efficiently and safely.
- Loaded and unloaded delivery vehicles with care and precision.
- Operated delivery trucks following all traffic and safety regulations.
- Maintained accurate delivery logs and vehicle inspection reports.
- Communicated with customers regarding delivery schedules and updates.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Education
West High School
Columbus, OHSkills
- Office management
- Microsoft Office
- Calendar coordination
- Data entry
- Document preparation
- Customer service
- Client communication
- Property management
- Tenant relations
- Appointment scheduling
- Problem solving
- Staff training
Timeline
Administrative Assistant
Crossdock Systems
01.2023 - 05.2025
Lease Consultant
Cortland
02.2020 - 12.2022
Medical Assistant
OhioHealth Grant Medical Center
05.2017 - 01.2020
Delivery Driver
Home Depot
07.2014 - 04.2017
West High School
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