ABANDA TANGOH MONGO
DENTON,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic. Collaborative leader with dedication to partnering with coworkers to promote, engage, and empower work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Office Manager
Machris Home Health Services Inc.
05.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Defined clear targets and objectives and communicated to other team members.
Religious Counselor
Kingdom Network Ministries Inc.
06.2020 - Current
- Improved community engagement by developing and implementing outreach programs.
- Strengthened relationships with neighboring communities through collaborative projects and events.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Engaged clients in conversation to determine feelings and apprehensions.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Facilitated weekly group sessions to encourage self-reflection and problem-solving.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Provided education on mental health topics and resources to clients.
Manager
Shalom Care Services LLC
03.2018 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
Education
Ph.D. - Christian Theology
IMI Pensacola
Christian Harfouche Ministries 4317 N Palafox St, 09.2023
Master of Arts - Biblical Science
Minnesota Graduate School of Theology
7054 Brooklyn Blvd, Brooklyn Center, MN 5542906.2017
Bachelor of Arts - Bible Studies
CBS Cameroon
CBS Bamenda Cameroon 07.2006
Skills
- Operations Management
- Contract Administration
- Bookkeeping
- Supply Management
- Staff Management
- Team Supervision
- Human Resources
- Relationship Building
- Team Bonding
- Conflict Management
- Training and Coaching
- Problem Solving
Timeline
Office Manager
Machris Home Health Services Inc.
05.2022 - Current
Religious Counselor
Kingdom Network Ministries Inc.
06.2020 - Current
Manager
Shalom Care Services LLC
03.2018 - 02.2020
Ph.D. - Christian Theology
IMI Pensacola
Master of Arts - Biblical Science
Minnesota Graduate School of Theology
Bachelor of Arts - Bible Studies
CBS Cameroon
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