Abangma Eyong
Midlothian
Summary
Dynamic Scrum Master and Project Manager with over eight years of experience driving ambitious goals in challenging IT environments. Recognized for a diligent and adaptable approach, effectively responding to evolving company, customer, and project needs. Proven ability to motivate teams to meet demanding timelines while delivering high-quality software solutions on time and within budget. Expertise in Agile methodologies, stakeholder management, and sprint planning, complemented by strong skills in requirements gathering, scope development, and managing complex projects with multiple deadlines.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr Agile Scrum Master/Product Owner
Manpower Staffing for (Humana Inc)
03.2022 - Current
- Facilitated end-to-end Agile delivery for multi-cloud engineering squads building core platform services on GCP, AWS, and Azure, ensuring consistent sprint execution, story refinement, and integration across cloud environments.
- Facilitated daily stand-ups and sprint planning sessions to enhance team collaboration.
- Coordinate delivery across platform foundation, CloudOps, security, networking, and application teams to ensure platform features, such as identity federation, VPC architectures, service mesh, monitoring/observability, and cost optimization, are implemented consistently.
- Ensured compliance with cloud governance frameworks, security guardrails, and policy-as-code by collaborating with cloud security architects, and FinOps teams.
- Implemented Kanban boards for visual workflow management, increasing transparency.
- Used metrics (cycle time, throughput, WIP limits, velocity trends) to drive continuous improvement, reduce delivery bottlenecks, and optimize multi-cloud feature release cycles.
- Introduced automation and tooling improvements (Kanban workflows, automated reporting, self-service pipelines) to improve platform team productivity, and reduce operational overhead.
- Partnered with Product Owners and platform engineering leads to prioritize platform backlog items based on architectural roadmaps for cloud scalability, resilience engineering, disaster recovery, and platform modernization.
- Translated complex cloud and platform engineering initiatives into clear, consumable updates for executive stakeholders, engineering leads, and cross-functional teams.
- Led retrospectives to identify process improvements and drive continuous enhancement.
- Partnered closely with platform architects and SRE/DevOps engineers to break down complex technical epics (networking, IAM, CI/CD automation, Kubernetes platform features, and cloud landing zones) into actionable user stories with clear acceptance criteria.
- Drove adoption of cloud-native and DevOps best practices, such as Infrastructure as Code (Terraform), GitOps, CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps), container orchestration (EKS/AKS/GKE), and automated testing frameworks.
- Coached developers, SREs, and cloud engineers in Agile, DevOps, and site reliability principles, improving collaboration and autonomy in a highly technical environment.
- Fostered a culture of blameless post-mortems, rapid root-cause analysis, and continuous learning, aligning with SRE and DevOps best practices.
Sr Scrum Master AWS/GCP Security Team
USAA
11.2021 - 03.2022
- Generated reports for IT project progress and performance.
- Support the AWS and GCP Cloud security teams by coaching and guiding them on agile principles and values.
- Help the team adopt Azure DevOps for CI/CD, which allows software teams to track and plan work, collaborate on code development, build and deploy applications, and manage tests.
- Evangelized Agile as a strategic asset of culture and business value.
- Partnered with project team members to identify and quickly address problems.
- I wrote, updated, and maintained project documentation.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Worked to provide continuous improvement for the product development lifecycle.
- Coordinated with external vendors to deliver IT project components.
- Resolved staff conflicts and identified potential areas for improvement.
- Created and implemented contingency plans to address potential risks.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Established and enforced project timelines and deadlines.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Researched current trends to stay knowledgeable in Scrum methods.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Project Manager Scrum Master
DoD
06.2017 - 11.2021
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared and submitted project invoices for review and approval.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Met project deadlines without sacrificing build quality, or workplace safety.
- Coordinated with cross-functional teams to resolve project issues, and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Coordinated material procurement and required services for projects within budget requirements.
- Verified the quality of deliverables and conformance to specifications before submitting them to clients.
- Reported regularly to managers on the project budget, progress, and technical problems.
- Monitored project progress, identified risks, and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements, and user feedback.
- Sourced, vetted, and managed vendors are needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
Agile Scrum Master
DOI
07.2013 - 05.2017
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Managed the product backlog and supported the Scrum framework for monthly sprint releases.
- Researched current trends to stay knowledgeable in Scrum methods.
- Worked to provide continuous improvement for the product development lifecycle.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Led sprint reviews and planning meetings to promote full team engagement.
- Assisted with internal and external communication, resulting in improved transparency.
- Evangelized agile as a strategic asset of culture and business value, inspiring teams in the implementation of new tools and techniques.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
Oracle Database Administrator
Oracle Corporation
04.2011 - 06.2013
- Established working relationships across various departments to understand existing and emerging IT requirements.
- Participated in the situation management of incidents to support database operations.
- Developed automated processes to manage database creation in a virtualized or cloud environment.
- Provided resources and skill sets to support DBA functions for applications.
- Proposed database changes to ease monitoring and administrative efforts.
- Installed and configured middleware in Linux and Windows environments.
- Created and updated database designs and data models.
- Set up and controlled user access levels across databases to protect important data.
- Developed and updated databases to handle customer data.
- Reviewed the database design to recommend enhancements or improvements.
- Implemented security measures to protect vital business data.
- Conducted tests to identify issues, and make necessary modifications.
- Troubleshot database issues to create and resolve trouble tickets.
- Monitored and analyzed database activity to identify and prevent incidents, and recommend performance improvements.
- Adhered to set schedules to test databases for flaws, and reduce downtime.
- Worked with customers, and other third parties, to support DBA functions.
- Apply database security patches quarterly.
- Schedule and run backups daily.
Education
Bachelor of Science - Information Technology
University of Maryland Global College
Adelphi, MD05.2021
Associate of Arts - General Studies
Howard Community College
Columbia, MD05.2014
Skills
- Agile & Scrum (Certified Scrum Master / SAFe / Agile Coach)
- Cloud Platforms: GCP, AWS, Azure
- Platform Engineering & DevOps
- CI/CD (GitHub Actions, Jenkins, Azure DevOps), IaC (Terraform)
- Kubernetes (EKS/AKS/GKE), Containers, Service Mesh
- SRE Practices: Observability, Incident Response, Post-Mortems
- Cloud Networking, IAM, Security & Governance
- Cross-Functional Leadership & Agile Coaching
- Data-Driven Delivery (Velocity, Throughput, Cycle Time Analytics)
- Stakeholder Management & Technical Communication
- Servant leadership
- Product backlog management
- Agile coaching
- Scrum framework expertise
Certification
- SAFE SCRUM MASTER
- PMP CERTIFIED
- AGILE SCRUM MASTER
- COMPTIA SECURITY PLUS
- CERTIFIED AWS ASSOCIATE
- CERTIFIED ORACLE CLOUD ASSOCIATE
Timeline
Sr Agile Scrum Master/Product Owner
Manpower Staffing for (Humana Inc)
03.2022 - Current
Sr Scrum Master AWS/GCP Security Team
USAA
11.2021 - 03.2022
Project Manager Scrum Master
DoD
06.2017 - 11.2021
Agile Scrum Master
DOI
07.2013 - 05.2017
Oracle Database Administrator
Oracle Corporation
04.2011 - 06.2013
Associate of Arts - General Studies
Howard Community College
Bachelor of Science - Information Technology
University of Maryland Global College