HANAD OMAR
FORT WORTH
Summary
Detail-oriented operations and team lead professional with experience in quality inspection, procedural compliance, and workforce training in fast-paced warehouse and logistics environments. Proven ability to follow verbatim work instructions, track metrics, document inspection results, and support continuous improvement initiatives. Experienced in mentoring team members, maintaining safety and quality standards, and collaborating across departments. Seeking to transition into a Quality Assurance Lead role with a strong foundation in process control, compliance, and team leadership.
Overview
2
2
years of professional experience
Work History
Team Lead
DHL Supply Chain
Haslet
11.2025 - Current
- Lead daily operational activities while ensuring adherence to standard operating procedures and quality requirements.
- Serve as point of contact for quality-related questions when supervisor is unavailable.
- Track team performance metrics, workflow accuracy, and completion of weekly tasks.
- Train new and existing employees on work instructions, safety practices, and 6S standards.
- Conduct process checks and provide feedback to improve efficiency and reduce errors.
- Maintain accurate documentation and operational records in internal systems.
- Support continuous improvement initiatives and team-building efforts.
PACKAGE HANDLER/ FORKLIFT OPERATOR
Fedex
03.2025 - Current
- Performed inspection and verification of packages to ensure accuracy and compliance with handling guidelines.
- Followed detailed, verbatim procedures for package processing and equipment operation.
- Entered inspection and tracking data into internal computer systems with high accuracy.
- Conducted routine equipment checks to ensure operational reliability and safety compliance.
- Collaborated with team members to optimize workflow and reduce processing errors.
- Supported process improvement efforts by identifying recurring issues and providing feedback to leadership.
- Texas
Academy Trainer
Walmart
Fort Worth
08.2023 - 05.2025
- Followed established procedures and policies to complete transactions accurately and efficiently.
- Maintained organized work areas and ensured compliance with company standards.
- Assisted with training new associates on register procedures and customer service expectations.
- Managed time-sensitive tasks in a fast-paced environment while maintaining accuracy.
- Resolved customer concerns while adhering to store policies and documentation requirements.
Education
BACHELOR'S DEGREE - Data Science
University of North Texas
Coppel, TX12-2028
HIGH SCHOOL DIPLOMA -
Timber Creek High School
05.2025
Skills
- Quality Inspection & Auditing
- SOP & Work Instruction Compliance
- Metrics & Task Tracking
- 6S / Safety & Workplace Organization
- Team Leadership & Training
- Inventory & Process Control
- Attention to Detail
- Cross-Functional Collaboration
- Data Entry & Documentation
- Continuous Improvement
Languages
- Somali
- German, Novice
- Somali, Native
Timeline
Team Lead
DHL Supply Chain
11.2025 - Current
PACKAGE HANDLER/ FORKLIFT OPERATOR
Fedex
03.2025 - Current
Academy Trainer
Walmart
08.2023 - 05.2025
BACHELOR'S DEGREE - Data Science
University of North Texas
HIGH SCHOOL DIPLOMA -
Timber Creek High School