ABBAS S. Eldine
Toledo,OH
Summary
Diversified professional with 7+ years spanning Accounts, Export, Logistics, Sales, Management, and Leadership. Proven record in driving growth, streamlining operations, negotiating contracts, and building strong teams.
Professional and experienced operations leader with strong focus on optimizing branch performance and enhancing customer satisfaction. Skilled in process improvement, team collaboration, and adapting to changing business needs. Known for reliability, fostering cohesive team environment, and driving tangible results. Proficient in managing operational workflows, ensuring compliance, and leveraging problem-solving abilities to meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Operations Manager
Michigan Oil LLC
01.2025 - Current
- Direct daily branch operations including sales, logistics, and inventory management for oil and lubricant distribution.
- Supervise and train a team of 15+ drivers, warehouse, and sales staff to deliver consistent performance and operational excellence.
- Streamlined delivery routes and resource allocation, achieving a 20% reduction in operating costs and improved delivery speed.
- Expanded client base to 50+ service stations and repair shops, increasing branch revenue by 25% year-over-year.
- Negotiated supplier and vendor contracts to secure better pricing and higher profit margins.
- Oversaw branch budget, financial reports, to ensure profitability and continuous improvement.
- Strengthened customer relationships through reliable service and tailored account management.
Deputy Managing Director
Ilera Agro Processing
01.2021 - 01.2024
- Directed daily operations across production, logistics, procurement, and finance departments overseeing 700+ employees and 30+ direct reports.
- Led strategic planning and execution of company goals, resulting in 15% reduction in operating costs and 25% revenue growth within two years.
- Managed full P&L responsibility, annual budgeting, and resource allocation to ensure strong financial performance and cost control.
- Supervised department heads in operations, HR, maintenance, and supply chain to maintain alignment with corporate objectives.
- Implemented performance management systems and productivity KPIs, improving overall team efficiency and accountability.
- Oversaw vendor negotiations and long-term contracts, achieving better pricing, supply reliability, and profit margins.
- Drove process improvement initiatives across production and logistics, reducing downtime and waste while improving delivery timelines.
- Coordinated cross-departmental collaboration between sales, finance, and production to ensure smooth operations and consistent output.
- Reported directly to the Managing Director, providing executive insight, business reports, and recommendations for growth and expansion.
- Represented the company in key stakeholder meetings, audits, and government compliance reviews
Assistant Sales & Operations Manager
All In House
01.2018 - 01.2020
- Supported retail operations, improving store layout
- Maintained inventory control and merchandising readiness
- Assisted hiring, onboarding, and shift leadership
- Resolved customer concerns to build loyalty
Assistant Manager
Kampai Restaurant
01.2015 - 01.2017
- Managed front-of-house operations in high-volume setting
- Launched loyalty initiatives increasing repeat visits
- Trained and scheduled staff for peak hours
- Collected guest feedback to improve service
Education
MBA - Management
Lebanese International University
01.2020
BBA - Accounting Information Systems
Lebanese International University
01.2017
Skills
- Full-Cycle Sales
- Territory Planning
- Inventory Control
- Logistics & Scheduling
- Process Improvement
- Budget Tracking
- Team Leadership
- Excellent Communication Skills
- Strategic planning
- Staff supervision
- Opening and closing procedures
- Compliance reporting
Certification
- Six Sigma Green Belt
- Executive Certificate in Sales Mgmt
- B2B Sales Masterclass
- Practical Sales Techniques
- Strategic Thinking & Business Planning
LANGUAGES
Arabic (Fluent)
English (Fluent)
French (Basic)
Timeline
Branch Operations Manager
Michigan Oil LLC
01.2025 - Current
Deputy Managing Director
Ilera Agro Processing
01.2021 - 01.2024
Assistant Sales & Operations Manager
All In House
01.2018 - 01.2020
Assistant Manager
Kampai Restaurant
01.2015 - 01.2017
MBA - Management
Lebanese International University
BBA - Accounting Information Systems
Lebanese International University