Abbegail Dabbelt
Middleburg,FL
Summary
Versatile and results-driven professional with a robust background in medical and retail management, notably at Sexton Family Chiropractic. Excelled in enhancing customer satisfaction and streamlining operations, leveraging expertise in Microsoft Office and exceptional customer relations. Proven track record in improving patient trust and operational efficiency, demonstrating a unique blend of technical and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Receptionist
Sexton Family Chiropractic
Middleburg, FL
07.2023 - 07.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
- Managed multi-line phone system and pleasantly greeted patients
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care
Assistant Store Manager
CIRCLE K
Middleburg, FL
06.2012 - 05.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance
- Walked through store areas to identify and proactively resolve issues negatively impacting operations
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
Construction Assistant
Hall's Ceramic Tile
02.2007 - 04.2008
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Created and maintained safe and secure work environments for employees
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Utilized construction tools and machinery to effectively complete job site projects
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion
Education
Bachelor's of Applied Sciences - Organizational Management Healthcare Systems
St. John's River State College
Orange Park, FL10.2024
Associates - Business Administration
St. John's River State College
12.2013
Skills
- Customer Relations
- Data entry
- Document Management
- Front Desk Operations
- HIPAA compliance
- Medical Scheduling
- Letter preparation
- Referral Verification
- Records management
- Telephone Etiquette
- Payment Collection
- Mail Management
Timeline
Medical Receptionist
Sexton Family Chiropractic
07.2023 - 07.2024
Assistant Store Manager
CIRCLE K
06.2012 - 05.2023
Construction Assistant
Hall's Ceramic Tile
02.2007 - 04.2008
Bachelor's of Applied Sciences - Organizational Management Healthcare Systems
St. John's River State College
Associates - Business Administration
St. John's River State College
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