Summary
Overview
Work History
Education
Skills
Software
Timeline
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Abbey Bovill

Boston,MA

Summary

Effective Student committed to learning, developing skills in Political Science and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

6
6
years of professional experience

Work History

Server

MAX Ultimate Food
10.2023 - 12.2023
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

Cunard Tavern
09.2021 - 10.2023
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.

House Cleaner

Mopsters
05.2021 - 08.2021
  • Polished fixtures to achieve professional shine and appearance.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Adhered to professional house cleaning checklist.
  • Handled requests for extra linens, toiletries and other supplies.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.

Sales Associate

Bath and Body Works
10.2020 - 01.2021
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Also, worked here previously from November 2019 to January 2020.

Custodian

Tyngsborough High School
06.2020 - 08.2020
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Also, worked here previously from June 2019 to August 2019.

Host

Longhorn Steakhouse
09.2019 - 11.2019
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Streamlined check-in process for large groups or events by implementing a pre-registration system.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Sales Associate

Michael's
03.2018 - 06.2019
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Bachelor of Science - Political Science

Suffolk University
Boston, MA
05.2024

High School Diploma -

Tyngsborough High School
Tyngsborough, MA
06.2020

Skills

  • Reliable and punctual
  • Outgoing Personality
  • Friendly and Helpful
  • Computer Proficiency and Microsoft Office
  • Team Cooperation
  • Honest and Dependable
  • Team Leadership
  • Meeting deadlines
  • Goal-Oriented
  • Problem-solving skills
  • Research

Software

Microsoft Office

Timeline

Server

MAX Ultimate Food
10.2023 - 12.2023

Server

Cunard Tavern
09.2021 - 10.2023

House Cleaner

Mopsters
05.2021 - 08.2021

Sales Associate

Bath and Body Works
10.2020 - 01.2021

Custodian

Tyngsborough High School
06.2020 - 08.2020

Host

Longhorn Steakhouse
09.2019 - 11.2019

Sales Associate

Michael's
03.2018 - 06.2019

Bachelor of Science - Political Science

Suffolk University

High School Diploma -

Tyngsborough High School

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Abbey Bovill