Aberdeen Burch
Cincinnati,OH
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Lil Goodie Shoppe
03.2019 - 10.2025
- Led team in achieving operational goals through effective delegation and workflow management.
- Implemented quality control measures to maintain high standards of service delivery.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Mentored junior team members, providing guidance on best practices and professional development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Team Leader
Panera
08.2024 - 03.2025
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Delegated tasks effectively, ensuring optimal utilization of each team member's skills and capabilities.
- Supervised up to 8 co-workers.
Education
Associate Degree in Nursing - Nursing
Cincinnati State Technical And Community College
Cincinnati, OH05-2027
High School Diploma -
Cincinnati Christian Schools
Cincinnati, OH05-2024
Skills
- Collaborative teamwork
- Effective problem resolution
- Strong focus on accuracy
- Team engagement
Certification
- Licensed CNA - January 2025
- CPR and BLS Training - July 2025
Timeline
Team Leader
Panera
08.2024 - 03.2025
Team Leader
Lil Goodie Shoppe
03.2019 - 10.2025
Associate Degree in Nursing - Nursing
Cincinnati State Technical And Community College
High School Diploma -
Cincinnati Christian Schools