Abbey Callo
Lake Worth
Summary
Versatile and dependable professional recognized for a strong work ethic and exceptional interpersonal skills, thriving in dynamic environments. Key strengths include adaptability, attention to detail, and reliability under pressure, complemented by a positive attitude and robust organizational abilities. Committed to delivering high-quality work across diverse tasks and roles, with a focus on collaboration and teamwork. Eager to embrace new challenges while contributing to team success and fostering professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified 911 Public Safety Telecommunicator
Palm Beach County Sherrif's Office
01.2025 - 10.2025
- Researched information related to specific incidents that required additional background knowledge prior to responding.
- Identified trends in call volume patterns or caller requests for assistance.
- Maintained a comprehensive knowledge of local geography, streets, highways, businesses, landmarks.
- Provided accurate and timely responses to emergency calls.
- Demonstrated ability to remain composed and professional in high-stress situations.
- Utilized computer aided dispatch systems for efficient call management.
- Exhibited excellent communication and customer service skills while interacting with the public.
- Answered routine inquiries and referred calls not requiring dispatches to appropriate departments and agencies.
Chiropractic Assistant
Midtown Clinic Of Chiropractic
07.2022 - 12.2024
- Managed the receptionist area, including greeting visitors and responding to telephone and in person requests.
- Scheduled patients and made follow up phone calls for missed appointments.
- Answered a multi-phone system and relayed messages to the appropriate individuals.
- Conducted patient consultations, therapy, and advanced therapeutic exercise.
- Made customer service calls to patients to see how they were doing or if they had any questions or concerns.
- Kept all attorneys notified on the patients' progress and treatment status.
- Successfully set appointments & appointment reminder calls/ follow-ups.
- Served as the first point of contact in person and by telephone for both new and repeat patients.
- Scheduled appointments, direct walk-in patients and manage office flow.
- Responsible for all financials, including reviewing and verifying patient coverage of insurance, collecting care plan fees, informing patients of outstanding balances, and collecting balances and payments.
- Entering care plan payments into fortis po
- Maintained accurate chart files, preparing new patient charts, preparing daily transaction reports, understanding chiropractic terminology and assisting with insurance verification.
- Assisted with training of new employees
Bartender
Social House
02.2023 - 08.2023
- Lead bartender on weekday nights, ensuring team members correctly prepare drinks and process payments.
- Served bar and restaurant patrons ordered drinks, including beer, wine, soft drinks and mixed beverages.
- Kept the bar area safe, clean, and well-stocked throughout each working shift.
- Performed daily inventory audits and weekly product and supply orders.
- Calculated earnings from the cash register and the end of each shift.
- Deliver excellent customer relations, building and maintaining a positive and professional relationship.
- Establish rapport with guests, cater to all requests, and resolve service issues in a timely manner
Nanny
The Marulli Family
04.2022 - 07.2022
- Worked full time with family on Palm Beach Island, taking care of 1 2 year old child.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Created educational activities, which included home activities, crafts and scheduled outings.
- Transported child to and from scheduled activities, play dates and appointments.
- Planned educational activities to foster cognitive and social development in children.
- Coordinated daily schedules, balancing playtime, meals, and rest periods effectively.
- Managed household tasks including meal preparation and laundry while prioritizing children's needs.
Lead Infant Teacher
Northern Private School
01.2021 - 04.2022
- Developed and implemented age-appropriate curriculum fostering cognitive and emotional growth in infants.
- Established a safe, nurturing environment ensuring compliance with health and safety regulations.
- Kept classroom and feeding areas clean, neat, and safe.
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Promoted development of social, emotional, and communication skills in infants.
- Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
Chiropractic and Marketing Assistant
Dynamic Life Chiropractic
01.2020 - 12.2020
- Prepared treatment rooms for patients including cleaning and restocking supplies.
- Kept patient rooms clean and removed used linens for laundering.
- Lead patients to exam room and answered any questions and prepared patient for exam.
- Collected forms to coordinate billing among patients through Fortis payment processing system.
- Accurately put all data into platinum processing system.
- Performed front desk duties, including answering phones, scheduling patients, and taking payments.
- Knowledge and practice of HIPPA regulations.
- Assisted doctor in taking X-Rays.
VPK Teacher and Daycare Teacher
Northern Private School
04.2018 - 12.2019
- Developed engaging lesson plans that fostered early childhood learning and development.
- Implemented assessment strategies to track student progress and enhance learning outcomes.
- Collaborated with parents to create individualized support plans for diverse learners.
- Enhanced classroom environment through organization of educational materials and resources.
- Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.
- Assisted and supervised 12 children through entire school day.
- Organized and supervised large and small group activities.
Education
Bachelor of Science - Exercise Science Concentration
Florida Atlantic University
12.2021
Associates in Arts - undefined
Palm Beach State College
12.2019
Skills
- Strong Communication Skills
- Detailed Oriented
- Ability to multi-task
- Problem Solver
- Insurance Knowledge
- Medical Terminology
- Medical Scheduling and Billing
- Patient Care
- Infant Experience (3 Years)
- Toddler Experience (6 Years)
Certification
- Adult, Child and Infant, Pediatric CPR/AED & First Aid Expires June 2023
- Child Development Associate Expires May 2022
- 45 Hours DCF Training
- References available upon request.
Timeline
Certified 911 Public Safety Telecommunicator
Palm Beach County Sherrif's Office
01.2025 - 10.2025
Bartender
Social House
02.2023 - 08.2023
Chiropractic Assistant
Midtown Clinic Of Chiropractic
07.2022 - 12.2024
Nanny
The Marulli Family
04.2022 - 07.2022
Lead Infant Teacher
Northern Private School
01.2021 - 04.2022
Chiropractic and Marketing Assistant
Dynamic Life Chiropractic
01.2020 - 12.2020
VPK Teacher and Daycare Teacher
Northern Private School
04.2018 - 12.2019
Associates in Arts - undefined
Palm Beach State College
Bachelor of Science - Exercise Science Concentration
Florida Atlantic University