Abbey Cluff
Sacramento,CA
Summary
Dynamic customer service professional with a proven track record at Jamba Juice, where I quickly earned a shift lead promotion. Known for my strong work ethic and ability to thrive in fast-paced environments, I excel in problem-solving and teamwork, ensuring exceptional guest experiences while maintaining operational efficiency. CPR certified and dedicated to safety.
Overview
3
3
years of professional experience
Work History
Customer Service
Jamba Juice
Sacramento, CA
07.2024 - Current
- Due to my excellent customer service and strong work ethic I was offered a shift lead promotion after only 5 months of work.
Shift Lead
Melty Sacramento
Sacramento, CA
04.2024 - 08.2024
- I was the opening manager, took inventory, handled the cash drawer as well as delegated tasks to my team before we opened.
- In addition, I am fully trained on all stations in the restaurant so I can help out wherever I am needed.
Lifeguard
Golfland Sunsplash
Roseville, CA
06.2023 - 08.2024
- I have been a lifeguard for the past two summers which has given me experience on saving multiple children in shallow and deep water.
- My duties include making sure every guest has a safe and fun experience.
- I have my American Heart Association CPR certification.
- I have had many opportunities to use my first aid training.
Customer Service
Raising Cane's
Roseville, CA
02.2022 - 02.2024
- I worked mainly in front of the house and interacted with customers with a kind and helpful mindset.
- I handled difficult customers in a calm and patient manner.
- I also worked in the kitchen with fryers as well as prepping food and sauce in the mornings when I opened the store.
- It gave me some management experience as I was asked to fill in for managers when needed.
Crew & Customer Service
Chipotle
Sacramento, CA
04.2022 - 06.2023
- I prepped food in the mornings for opening tasks and cleaned the restaurant for closing tasks.
- I bussed tables and cleaned when necessary.
Coach
USYVL
Folsom, CA
04.2022 - 07.2022
- I was a volleyball coach for 7-8 year olds for the Folsom USYVL club.
- Practice was twice for about 3 months, I performed coach's duties as well as worked with children as they developed their volleyball skills.
Education
Associate of Science - Educational Psychology
American River College
Sacramento, CA05-2025
High School Diploma - Honors, AP classes, Spanish
Casa Roble Fundamental High School
Orangevale, CA05.2022
Skills
- Strong in customer service
- Patient and understanding with guests
- Works very well with coworkers
- Thrives in fast-paced environments
- Hard worker
- Quick learner
Certifications Awards
- Food Handler's card, 01/31/27
- Lifeguard certification, Yearly
- CPR certification, 12/31/26
- High School Diploma, Casa Roble Fundamental High School, 2022
- American River College, Enrolled, 3.75, Sophomore
Timeline
Customer Service
Jamba Juice
07.2024 - Current
Shift Lead
Melty Sacramento
04.2024 - 08.2024
Lifeguard
Golfland Sunsplash
06.2023 - 08.2024
Crew & Customer Service
Chipotle
04.2022 - 06.2023
Coach
USYVL
04.2022 - 07.2022
Customer Service
Raising Cane's
02.2022 - 02.2024
Associate of Science - Educational Psychology
American River College
High School Diploma - Honors, AP classes, Spanish
Casa Roble Fundamental High School
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