Abbey Cruell-Hayes
Housekeeper
Southfield,Michigan
Summary
Proven professional with extensive experience at Ciena Healthcare Management Inc., excelling in housekeeping and patient care. Demonstrated ability to enhance guest satisfaction and maintain sanitary environments, showcasing strong teamwork and cleaning abilities. Achieved efficient operations through effective communication, underlining a commitment to customer service and organizational excellence.
Overview
16
16
years of professional experience
Work History
Housekeeper
Ciena Healthcare Management Inc.
07.2008 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Dusted picture frames and wall hangings with cloth.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Certified Nursing Assistant
Ciena Healthcare Management Inc.
07.2008 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Diploma - General Studies
Mumford High School
Detroit, MI06.1981
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Timeline
Housekeeper
Ciena Healthcare Management Inc.
07.2008 - Current
Certified Nursing Assistant
Ciena Healthcare Management Inc.
07.2008 - Current
Diploma - General Studies
Mumford High School
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