Abbey Ehrenreich
Saint James,MO
Summary
Proven to enhance office productivity and client satisfaction at Alternative Hospice, I excel in insurance verification and customer service. Leveraging multitasking and organizational skills, I reduced patient data entry errors and fostered positive relationships, demonstrating a commitment to excellence and effective teamwork in fast-paced environments. Outgoing individual with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Intake Coordinator
Alternative Hospice
06.2023 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Enhanced office productivity by handling high volume of callers per day.
Substitute Teacher, K-12
St. James Schools
01.2020 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Preschool Teacher
Hand In Hand Daycare
08.2015 - 01.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Education
No Degree -
East Central College
Rolla, MOHigh School Diploma -
John F. Hodge High School
St. James, MO05.2013
Skills
- Insurance Verification
- Appointment Scheduling
- Customer Service
- Multitasking and Organization
- Microsoft Office
- Phone and Email Etiquette
- Data Entry
- Handling Complaints
- Documentation and Recordkeeping
- Database Maintenance
- HIPAA Compliance
- Medical coding knowledge
Timeline
Intake Coordinator
Alternative Hospice
06.2023 - Current
Substitute Teacher, K-12
St. James Schools
01.2020 - 05.2023
Preschool Teacher
Hand In Hand Daycare
08.2015 - 01.2022
No Degree -
East Central College
High School Diploma -
John F. Hodge High School