Abbey Farmer
Sarepta,LA
Summary
Detail-oriented professional with strong customer service skills, adept at maintaining accurate records and ensuring compliance with privacy regulations. Committed to creating positive environments and supporting patient needs.
Overview
3
3
years of professional experience
Work History
Patient Account Representative
SPRINGHILL MEDICAL CENTER
Springhill
11.2025 - Current
- Maintained accurate patient account records in the electronic system.
- Communicated payment options and financial assistance programs to patients.
- Handled confidential patient information in compliance with privacy regulations.
- Processed payments from patients and maintained accurate records of all transactions.
- Maintained detailed notes on all patient interactions for future reference purposes.
- Created new patient files according to established procedures and protocols.
- Responded promptly to customer inquiries via telephone or email in a professional manner.
- Answered telephones, directed calls, and took messages.
Assistant Teacher
Asbury Ark Academy
BOSSER
08.2025 - 11.2025
- Assisted lead teacher in planning and implementing daily lesson activities.
- Supported classroom management by maintaining a positive learning environment.
- Guided students during group activities to enhance collaboration skills.
- Monitored student progress and provided feedback to the lead teacher.
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Maintained safe, educational environment for students during learning and free play time.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
Personal Trainer
REDLINE
FRISCO
05.2024 - 08.2025
- Conducted one-on-one training sessions to guide clients through exercises.
- Monitored client progress and adjusted programs as needed for effectiveness.
- Provided motivation and support to help clients achieve their fitness goals.
- Collaborated with other trainers to share best practices and improve services.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Provided instructions in proper form, technique, and safety when performing exercises.
Front Desk Receptionist
MOOV HEALTH AND WELLNESS
FRISCO
05.2023 - 08.2025
- Greeted clients warmly and provided exceptional customer service.
- Managed appointment scheduling and maintained an organized calendar.
- Processed client intake forms and maintained confidential records.
- Coordinated wellness program materials and assisted with event logistics.
- Maintained cleanliness and order of the front desk area.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
High School Diploma -
CENTENNIAL HIGH SCHOOL
FRISCO 05-2023
Associate of Science - RADIOLOGY
SOUTHARK
El Dorado, ARSkills
- Patient account management
- Electronic health records
- Payment processing
- Confidential information handling
- Financial assistance communication
- Customer relationship management
Timeline
Patient Account Representative
SPRINGHILL MEDICAL CENTER
11.2025 - Current
Assistant Teacher
Asbury Ark Academy
08.2025 - 11.2025
Personal Trainer
REDLINE
05.2024 - 08.2025
Front Desk Receptionist
MOOV HEALTH AND WELLNESS
05.2023 - 08.2025
High School Diploma -
CENTENNIAL HIGH SCHOOL
Associate of Science - RADIOLOGY
SOUTHARK