ABBEY FREY
Decatur,IL
Summary
As an accomplished behavioral health supervisor and case manager at Crossing Healthcare, I am adept in leadership, collaboration, and psychotherapy. I have excelled in fostering community connections, ensuring confidentiality, and enhancing client outcomes. I have achieved significant progress in client treatment goals through effective case management, behavioral health counseling, and group facilitation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Masters of Social Work Intern
Crossing Healthcare
10.2023 - Current
- Facilitated group therapy sessions for diverse populations, fostering a supportive environment for personal growth and healing.
- Established trusting relationships with clients by demonstrating genuine empathy, active listening, and validating their experiences.
- Assisted clients in developing coping strategies, promoting long-term mental health stability and resilience.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Maintained accurate documentation of client progress, facilitating seamless communication among healthcare providers involved in their care.
- Observed and monitored client behavior and responses to treatment.
Behavioral Health Supervisor
Crossing Healthcare
02.2022 - Current
- Set goals for performance and deadlines in ways that comply with my company’s plans and vision
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Draft and approve employee personnel schedules
- Approve and edit employee timecards as needed
Behavioral Health/Substance Use Disorder Case Manager
Crossing Healthcare
10.2019 - Current
- Met clients regularly to discuss, evaluate, and resolve their crises and maintained necessary documentation with accurate and up-to-date information
- Planned and coordinated essential activities with clients to ensure needs and goals are met
- Supported clients as they achieved their goals and assisted by offering aid when filling out job, housing, and benefits applications
- Met with client caseload weekly and monitored their progress throughout treatment
- Conducted inpatient groups and submitted client documentation in a timely fashion
- Attend and participate in interdisciplinary team meetings to report on the progression of clients through case management services
Education
Master of Social Work - Social Work
Capella University
Minneapolis, MN12-2024
Bachelor of Science - Psychology
Southern Illinois University, Edwardsville
Edwardsville, IL05-2019
Associate of Science - Psychology
Richland Community College
Decatur, IL05-2017
Skills
Confidentiality
Collaboration
Leadership
Motivational Interviewing
Cultural Competence
Group Facilitation
Counseling
Clinical Documentation
Certification
- American Heart Association Basic Life Support (BLS) – American Heart Association.
Timeline
Masters of Social Work Intern
Crossing Healthcare
10.2023 - Current
Behavioral Health Supervisor
Crossing Healthcare
02.2022 - Current
Behavioral Health/Substance Use Disorder Case Manager
Crossing Healthcare
10.2019 - Current
Master of Social Work - Social Work
Capella University
Bachelor of Science - Psychology
Southern Illinois University, Edwardsville
Associate of Science - Psychology
Richland Community College
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