Abbey Garnett
Lake Zurich,IL
Summary
Experienced business advisor with a proven track record of effectively leading teams and achieving operational success. Proficient in implementing strategic initiatives to drive productivity and efficiency. Demonstrates exceptional problem-solving and decision-making skills with a high level of energy and resourcefulness.
Overview
8
8
years of professional experience
Work History
Certified Business Performance Advisor
Insperity
01.2020 - Current
- By serving as an advisor with wide background of expertise, generating business plan recommendations with new small business customers resulting in fast-tracked business plans and exceeding revenue goals
- Served as a Chicago 4 Team Leader by training and mentoring new employees, while overseeing deal management
- Trusted Performance Expert, working with owners to deeply understand their business and provide relevant advisory services
- Customer Educator provided education to new business owners to provide a head start on business plans
- Managed high-stakes negotiations with external partners, securing favorable terms that supported company objectives while maintaining strong working relationships.
- Collaborated with internal departments to streamline communication processes and increase overall operational efficiency.
CPA Centric District Manager
ADP
05.2017 - 01.2020
- Founded and sustained lasting relationships with Accountants, CPA, and Bookkeeper customers that provided powerful tools that led to clarity for empowered customers when staying compliant with increasingly complex tax laws, payroll regulations, and Health Care Reform
- Fueled company growth by attaining 100%+ performance year over year
- Selected to mentor and coach new associates to help achieve their goals
- Provided expert recommendations by regularly presenting to C-Suite executives on their business needs and relevant, specific recommendations based on a multitude of factors including timeline and budget
- Successfully overcame 'problem' existing customer objections to improve client satisfaction rate
Sales Intern
VelocityEHS
06.2016 - 08.2016
- Developed foundational sales and customer relationship building skills while meeting and exceeding summer program goals
- Achieved Top Ranking Intern ending at 150% of Plan
- Learned and became an expert of company systems, resulting in being selected for system demonstrations for senior sales representatives
- Excelled at multi-tasking and relationship building by managing over 1,200 accounts to build client partnerships
Education
B.S. - Professional Selling & Business Administration
Ball State University
Muncie, IN05.2017
Skills
- Professional interpersonal and corporate communication
- Team leadership
- Consultative
- Relationship Building
- Product knowledge
- Problem-solving abilities
- Customer Service
- MS Office
- Highspot
- Salesforce
Proud Of
- Building relationships not only resulting in high touch account partnerships, but also, strong peer relations, and influential / thought leader status.
- Acquiring knowledge through professional development and relationships with clients.
- Presenting to leaders regularly communicating to C-Suite level customers and driving conversion by selling on value vs functionality.
- Maintaining hustle on the road to success building new accounts, understanding paths to conversion to deliver robust YOY growth.
- Passionate & Articulate Communicator and ability to lead and deliver based on abilities to win trust and influence others.
Timeline
Certified Business Performance Advisor
Insperity
01.2020 - Current
CPA Centric District Manager
ADP
05.2017 - 01.2020
Sales Intern
VelocityEHS
06.2016 - 08.2016
B.S. - Professional Selling & Business Administration
Ball State University