Summary
Overview
Work History
Education
Skills
Timeline
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Abbey Heisinger

Strandburg,SD

Summary

Professional leader with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Overview

18
18
years of professional experience

Work History

Deputy Auditor

Grant County Courthouse
09.2024 - 01.2025
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • General Election, registering voters who weren't registered, policy & procedures on process of filling out ballots along with detailed guidance while voting and after voting at the polls.
  • Tested all digital tabulators, ran the DS400 when poll workers brought ballots in night of the election, ran off reports for each precinct for the public & for the Secretary of State.
  • After election was there to help move offices and organize for the elevator install project

District Manager

Casey's General Stores, Inc.
09.2017 - 05.2024
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Drove regional performance metrics, setting and monitoring achievement goals for each district.
  • Developed and executed strategic plans for underperforming districts, turning around sales figures.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.

Store Manager

Casey's General Stores, Inc.
11.2006 - 08.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

High school diploma -

Milbank High School
Milbank, SD
05.2002

Skills

  • Customer service
  • Management
  • Leadership
  • Organizational skills
  • Business Intelligence
  • Attention to detail
  • Analytical Skills in Power BI
  • Proficient in Hiring Processes
  • Audit reporting
  • Experienced with Microsoft Office Suite
  • Strategic Decision-Making
  • Time management
  • Comprehensive Financial Reporting
  • Sales

Timeline

Deputy Auditor

Grant County Courthouse
09.2024 - 01.2025

District Manager

Casey's General Stores, Inc.
09.2017 - 05.2024

Store Manager

Casey's General Stores, Inc.
11.2006 - 08.2017

High school diploma -

Milbank High School

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Abbey Heisinger