Summary
Overview
Work History
Education
Skills
Timeline
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Abbey Kilgore

Aston,PA

Summary

I am a dedicated and customer-focused professional with experience as a country club server at Whitemarsh Valley Country Club in Lafayette Hill, PA. In this role, I used my skills in providing exceptional and thorough service to membership in a high-end dining setting, ensuring their satisfaction and fostering personal relationships with membership. I am adept at handling multiple tables simultaneously, prioritizing tasks effectively, and working collaboratively with team members to deliver a seamless dining experience. My attention to detail, friendly demeanor, and strong communication skills have consistently earned positive feedback from guests and contributed to the club's reputation for excellence in hospitality.

Overview

3
3
years of professional experience

Work History

Country Club Server

Whitemarsh Valley Country Club
08.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Bachelor - Public Relations

Temple University
Philadelphia, PA
10.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Strong Menu Knowledge
  • Interpersonal Communication

Timeline

Country Club Server

Whitemarsh Valley Country Club
08.2021 - Current

Bachelor - Public Relations

Temple University

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Abbey Kilgore